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Work Order Center

Devlin Lamps
Work Order Center
Telephone:  617-552-3048
Fax:  617-552-0348
Academic Year Hours
Mon-Fri:  6:00 a.m. to 6:00 p.m.
Summer Hours
Mon-Thurs:  6:00 a.m. to 6:00 p.m.
Fri:  6:00 a.m. to 4:00 p.m.


Facilities Management values your feedback on any facilities, service, project, or work ticket–related matter. If you have any questions or comments, please contact us. Your feedback is appreciated.



About Us

The Boston College Facilities Work Order Center (WOC) serves the university during business hours and special events as a point of contact for facilities work tickets, emergency dispatching and campus key pick ups. The Work Order Center staff strives to provide a high level of customer service and communications to the BC community. The WOC has three full time attendants, processes 50,000 work tickets annually, and is located in the rear of Ignacio Hall on BC’s Lower Campus.



Work Tickets

To request service or maintenance, place a work ticket through our new online system, Autodesk BIM 360 Ops.  

Work tickets can be submitted for minor maintenance items (e.g., heating or cooling repairs, minor electrical or plumbing, or housekeeping).  For more information, see BC Services.

If you are having trouble submitting a ticket, please see the tips on the Facilities Work Ticket Help page.