Eagle Escort Services
24 hour contact number: 617-552-8888
The purpose of Eagle Escort Services is to provide safety services for all members of the Boston College community traveling in and around campus. It is provided as a public safety service and is not intended as a substitute for public transportation, the various BC shuttles (including the Grocery & Newton Center shuttle) or local taxi services. Participants may be required to present their Boston College ID to Eagle Escort personnel prior to services rendered.
The Eagle Escort Van provides regularly scheduled shuttles from the Primary Care Center to St. Elizabeth’s Hospital Monday through Friday at the following times: 8am, 9:30am, 11am, 1:30pm, 3pm, 4:30pm, and 6pm. This shuttle is open to all Boston College students and may be used for transportation to medical offices in the area of St. Elizabeth’s.
The return shuttle times from St. Elizabeth’s Hospital to the Boston College Chestnut Hill Campus is 8:15am, 9:45am, 11:15am, 1:45pm, 3:15pm, 4:45pm, and 6:15pm. The only pick-up location will be at the front entrance of the Hospital located on Nevins Street near the Brighton High School.
Boston College students must first contact Health Services in Cushing Hall (617-552-3225) or the Disability Services Office in Maloney Hall 212 (617-552-3470) and ask to be added to the medical transport list for Eagle Escort Services. After this step has been completed, Boston College students may then contact Eagle Escort Services to request transport.
Boston College students with a medical or temporary disability can be picked up and dropped off on Middle Campus once a day. Once classes are complete, a return trip to the residence hall will be provided. If a rest or break is needed between classes, the student may go to Health Services.
Medical Transport services start at 7 AM and end at 7 PM.
The Eagle Escort Van will also be used any time the Primary Care Center determines that a Boston College student, who has been admitted to their office for medical treatment, needs to be transported non-emergency to the Hospital for additional medical services, such as X-rays. Any Boston College student requiring emergency transport to the Hospital will be taken by ambulance.
On-campus safety walks for Boston College community members who are concerned for their personal safety are no longer provided by Eagle Escort Students. This service is now provided by the Campus Security Officers (CSO) of the Boston College Police Department. If unavailable, either the Eagle Escort Safety Van or a Boston College Police Officer will be sent in their absence.
The Boston College Police Department is available twenty-four (24) hours a day, seven (7) days a week and can be contacted at 617-552-4440.
The Eagle Escort Van will provide safety transportation for Boston College students who are traveling to or from locations that are located within a 2 ½ mile radius from the Chestnut Hill campus.
If safe to do so, Boston College students requesting assistance in the Cleveland Circle area should wait for the Van at the Reservoir T Stop. Notify the Dispatcher if that location is unsafe and an alternative location can be used. Groups of three (3) or more Boston College students are encouraged to make use of the other transportation services available.
As it is our goal to ensure that this service is available for Boston College students who are in genuine need, it is requested that Boston College students remember that the Safety Escort Service is not intended as a substitute for public transportation, the various BC shuttles (including the Grocery & Newton Center shuttle), or local taxi services.