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Dispatch and Communication Division

Emergency Dial 2-4444


Dispatch and Communications Division

The Communications Division is the vital link between police and security officers, citizens, emergency medical services, fire department, public safety responders, and state/national law enforcement agencies.

Often, police dispatchers are the first line of communications between the community and the responding personnel. Trained and qualified dispatchers provide information to police officers and the community that is essential to campus safety.

Police Dispatcher's utilize an automated Computer Aided Dispatch (CAD) system to track events, officers’ responses and status. This division also utilizes LEAPS (Law Enforcement Agencies Processing System), CJIS (Criminal Justice Information Systems) and the National Law Enforcement Telecommunication System (NLETS). CJIS and NLETS link together local, state, federal, and international law enforcement agencies for the purpose of information exchange.

Police Dispatcher's assigned to this division are the primary point of contact for emergency and non-emergency requests for police services. Dispatchers are trained to determine the type of response that is needed.

Emergencies: If you call from an “on-campus” land-line telephone, dial 2-4444. If you are calling from an “off-campus” or cell phone, dial 617-552-4444 or 9-1-1 and provide them with your exact location.

Non-emergencies: (617) 552-4440