Jon Firger has twenty plus years of experience in coaching and planning. He specializes in “coaching” models which help managers build upon their strengths, understand their weaknesses and learn from their mistakes. Firger has specialized in leading agencies and their managers through organizational transitions, whether due to periods of rapid growth, or required downsizing. He has lead teams of managers, staff and Board members through strategic planning, business planning and "re-invention" of organizational identity. He has helped them to create a "learning organization" that can effectively use scarce resources to respond quickly to a rapidly changing business environment.