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William F. Connell School of Nursing

Building leadership competencies

connell school news


Morgan Panzenhagen

This summer, a group of fifty-four students, including Morgan Panzenhagen '11 (at left), visited Cambridge for the Institute for Healthcare Improvement (IHI) Open School Student Quality Leadership Academy. The two-day program focused on building leadership competencies for students from all health professions. The conference included didactic presentations, case studies, panel discussions, and group activities with prestigious local faculty and healthcare professionals.

At the conference, students brainstormed their individual leadership challenges in teams, worked on effective communication skills, learned how to effectively deal with conflict, and role played difficult conversations and appropriate reactions. The first day ended with a reception, in which students reflected on the conference and had a chance to converse with peers about their chapters, schools, and professions. By day two, the students were talking about ways to carry their newfound leadership skills to their universities and organizations.

Clinical faculty member Katherine Ahern Gould Ph.D. '09 is the founder and current leader of the Boston College chapter of the IHI Boston College chapter. The group is open to all students and alumni of Boston College. Learn more about the chapter.

About the IHI
The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization helping to lead the improvement of health care throughout the world. Founded in 1991 and based in Cambridge, Massachusetts, IHI works to accelerate improvement by building the will for change, cultivating promising concepts for improving patient care, and helping health care systems put those ideas into action.