The City Connects intervention depends in a substantial way on the involvement of families. The evidence from principal interviews and our City Connects Coordinators’ weekly written narrative suggests that the ties between schools and families are strengthened by the intervention.

Principals report that our Coordinators help families feel welcome and therefore increase their visits to the school. They also connect families to family services, obtain consent for services, secure funding and transportation, help with language barriers, and secure basic needs like housing and clothing.

"It's wonderful to have someone who is in the school on a daily basis and knows the families well enough to help guide them and meet their needs on a one to one basis." - Boston Community Partner