In 2013, 132 community partners working with City Connects schools responded to an online survey. Of the responding partners, 105 identified themselves as working primarily in Boston and 27 in Springfield. In both cities, most respondents reported (via yes/no response) that they are satisfied with their partnership with City Connects: 99% in Boston and 92% in Springfield. Most also indicated that City Connects is effective at identifying students’ needs: 99% (Boston) and 88% (Springfield). Almost all would recommend City Connects to another agency: 99% (Boston) and 96% (Springfield).

"City Connects coordinators are the gatekeepers within most of the schools our agency partners with. Without them it is difficult to establish effective programming, particularly because school administrations tend to have too much on their plates internally." - Boston Community Partner