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We believe that children can be successful in school by ensuring that their strengths are supported and their needs are addressed.

“I see City Connects as a liaison to resources for children. I also see City Connects as a great support system that helps keep track of children who are at risk or could benefit from extra services. The City Connects approach is such a powerful process. There is no other time we get to sit and talk about each child across all domains—not just academic.”


“Knowing a child's interests, family life, community, culture, etc., outside of school impacts the way I plan lessons, address behavior, and engage students... Knowing that a child loves art when we have no art instruction in school prompts me to provide options involving art during daily lessons... to use this strength to engage the student in different areas of the curriculum.”


“The work the Site Coordinator does with families is important because it is the work that principals and teachers would like to do. However, due to the daily demands on principals and teachers, the family outreach does not get done.”


“City Connects works well to balance community partners and the demands of the school. I look to them for advice, best practices, interventions, and management of behavior plans for specific students. City Connects staff always seem open to new ideas and suggestions that I may have.”

—Community Partner

In Theory

Family Academic Health

Student Ready to Learn and Thrive

Student Ready to Learn and Thrive Academic Health Family Social/Emotional

We help students come to school ready to engage and learn.

Each student’s ability to thrive in the classroom depends on a unique set of academic, social/emotional, health, and family-related factors. We address each child’s strengths and needs across these four dimensions.

Bringing the learning curve full circle.

Academic achievement is fundamental to a child’s development. City Connects works to identify the factors that get in the way of learning and to promote opportunities that help students succeed. We have developed productive and efficient ways to collaborate with teachers in addressing children’s academic needs and nurturing their strengths. Together, our School Site Coordinators and school staff assess the developmental progress of each child. We then connect students with tutoring, mentoring, or enrichment services in the community that foster their unique academic growth.

Helping children put their best foot forward.

Health risks like asthma and diabetes disproportionately affect urban students and may negatively impact their academic performance. We can expose unaddressed health risks in children and provide referrals to appropriate medical care. With the support of the New Balance Foundation, our School Site Coordinators lead school-based health and wellness initiatives that teach students how to make healthy choices about nutrition, exercise, and social relationships. The New Balance Foundation Health & Wellness program increases students’ health literacy, resulting in better behavior, work habits, and effort in the classroom. These skills help students combat critical issues like obesity and bullying—both in and out of the classroom.

Connecting the homeroom to the home.

Acting as a link between each student’s family and the school, City Connects facilitates communication that helps inform, engage, and empower parents to be better advocates for their children’s education. Our School Site Coordinators assist with language barriers, arrange transportation to services, identify housing and clothing providers—even lend emotional support and respond to a family crisis. These basic supports can provide much-needed ballast for families and children in transition.

Promoting engagement in the classroom by addressing
challenges outside of it.

A social, emotional, or behavioral issue with one student can not only derail that student’s progress, but also disrupt an entire class. With teachers and the school’s student support staff, our School Site Coordinators examine the factors that may be contributing to behavioral challenges. Students with urgent physical or emotional trauma receive intensive intervention, which may include referrals to health and family services, counseling, or basic medical care. For other students, enrichment opportunities in art, music, or sports may lead to dramatic and positive changes in behavior.