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Readiness Review

You may choose to perform a Readiness Review of the FMS Provider prior to approving them to provide service.  This generally consists of an in-depth examination of the provider’s practices, mainly through its policies and procedures manual.  It should be based on objective and measurable standards and criteria established by the program agency. A Readiness Review Protocol tool may be developed.

Under Veteran-Directed Home and Community-Based Services (VD-HCBS), a Readiness Review is always performed by a neutral third party, the National Resource Center for Participant-Directed Services.  The FMS Readiness Review must be passed before a provider agreement can be executed with the Veterans Affairs Medical Center.  There is a separate Readiness Review tool for the Fiscal/Employer Agent and Agency with Choice models of FMS. The F/EA VD-HCBS Readiness Review can be found here. For a copy of the AwC VD-HCBS Readiness Review, please email Mollie Murphy at or Merle Edwards-Orr at

Next: Ongoing Performance Review and Recertification