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User's Guide for the CCDE's Qualitative Reports and Index (PDF)

What are the Cash and Counseling Qualitative Reports?
The Cash and Counseling Reports on Arkansas, New Jersey and Florida are a collection of stories about the participants' experience in the Cash and Counseling Demonstration and Evaluation (CCDE). These stories are based on in-depth interviews with CCDE "consumer teams" comprised of consumers and their families, careworkers, and program consultants. The stories are complemented with detailed descriptions of the physical setting and appearance of the consumer team. Each story weaves together the voices of the interviewees to offer a unique perspective about each consumer team's program experience. These reports were developed by Drs. Kevin Eckert and Patricia San Antonio from the University of Maryland Baltimore County.

These reports exist in two different formats: a PDF format and an HTML format. The PDF version contains an Executive Summary, Introduction, Stories, Discussion of Cross-cutting Topics, and several appendices. The HTML version contains the same information as the PDF format. However, the HTML version is organized to allow the user easy access to specific information in these lengthy reports. For example, readers can easily find all stories about certain types of consumers (e.g. gender, race, or age).

What is the Purpose of this User's Guide?
The purpose of this User's Guide is to explain how the information is organized in the HTML version of the reports, so that the reader can use the reports more efficiently and find information to serve specific needs. This User's Guide was developed after all the reports were written.

How are the HTML Reports Organized?
Each report contains an "Executive Summary", "Introduction", and "Methodology" section. The "Discussion of Cross-cutting Issues" contains a list of main themes that emerged from the interviews. Each theme is hyperlinked to a summary, and the stories where the theme appeared are referenced. The names assigned to the themes are unique for each state.

The Arkansas report contains the section "Guidance for the Arkansas IndependentChoices Program" which includes summaries of several issues related to program management. This section is intended to guide future program planning in this state. The Arkansas report also has a section on policy issues regarding hiring family members as caregivers and creative uses of the cash benefit. This section is also intended to guide policy development regarding these issues in Arkansas.

The stories are organized under several categories: consumer age, gender, and race/ethnicity. This categorization helps the reader readily identify specific stories. An option to access all the stories at once is also available.

How are the Stories Organized?
Each story, in the HTML version of the reports, is divided into chapters which summarize different aspects of the consumer team's experience. The main page of each story consists of a summary of the story and a list of the chapters. These chapters correspond to the sections under the sub-headings in the stories in the PDF version of the reports. Each chapter includes several themes that are summarized in the section entitled "Discussion of Cross-cutting Themes and Issues". The user can read the complete story by reading each chapter listed on the story's main page. To return to the story's main page, the user must click the "back" link at the bottom of the page. When the user accesses a story chapter, the name of the chapter or the number of the story is not displayed on the screen. The user, however, can be easily reminded of the chapter name by reading the last segments of the address bar at the top of their browser. For example, if the user is viewing the chapter 'Scheduling around Sarah's Needs' in story 12 of the Florida Report, the following last segment of the address bar will be displayed: (…\FL\schedulingAroundSarahsNeeds.htm).

What is the Qualitative Reports Index?
The Qualitative Reports Index is a detailed list of key words that allows that reader to easily find specific information in each extensive report and identify stories according to specific criteria. A separate Index exists for each state report. The Index includes keywords that can identify stories based on the type and characteristics of the careworkers, consumers, types of consumers' disabilities and health conditions, program operation, and many other topics. For example, the reader can identify the stories that particularly involve an African American family caregiver or other types of caregivers. The Index provides a reference to the story and specific page where the key word can be found. This document is intended to be used with the PDF version of the Report. For example, let's assume the user is interested in identifying all the stories in New Jersey where the caregiver is a family member. The user can search the New Jersey Index under the "Careworker" heading and Family sub-heading. The index indicates all the stories with a family caregiver.

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