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Carroll School of Management


Excerpt from remarks to Boston College’s Chief Executives’ Club of Boston

October 2, 2014

TAKEAWAY: Transparency

So as you think about your own companies and you go back to your business world, think about how you can engage your employees in their own health, economically and philosophically, through transparency and through an economic sharing program of some type. And as you have an opportunity to debate healthcare in our country, either from a public policy perspective, which many of you are involved in, or simply from a discussion like you have in these rooms and these receptions, think about how this industry is the biggest and most important industry in our country. We are all going to be affected by this industry. Whether we like it or not, we are going to go into it. We are building our future in front of us, and those of us that are older and balding are going to land there first. We should try to make it the best we can possibly make it.

I would argue that the best way to make this industry improve is to have that increment of the consumer constantly forcing evolution and revolutions in our healthcare system, one patient a time, making those demands. And it’s only going to be possible if policy—both company policy and public policy—helps those consumers become informed and impassioned about their own care and takes responsibility for their economics.