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Carroll School of Management

Larry J. Merlo

President and Chief Executive Officer
CVS Caremark

Reinventing Pharmacy: Expanding the
Front Lines of Health Care

Larry J. Merlo, president and chief executive officer of CVS Caremark, spoke June 5 at the Chief Executives’ Club of Boston about the evolution of the U.S. health care system and how “pharmacy care can make a big difference in the health, the well-being, and the financial outlook of our country.” Karen Kaplan, president of Hill Holiday, introduced Merlo.


“Fewer than one-half of patients take their doses as prescribed, and three out of four people stop taking their medication within the first year of beginning therapy ... Non-adherence is driving unnecessary medical costs across our health care system.”

“10,000 ... baby boomers [become] eligible for Medicare every day—often referred to as the Silver Tsunami. Not only does this mean over 16 million new Medicare eligibles by 2019, it also means a long-term increase in demand for services and the use of medications.”

“Pharmacy has the potential to extend the front lines of health care, to deliver better outcomes at lower cost to the people that we serve.”

“We do not advocate for or believe that the family physician is going away, or should go away. In fact, we see our [role] as complementary and collaborative with primary care medical homes, and helpful to the system.”


Reuters: “Walgreen sales dip, contract exit still helps CVS” ARTICLE »

Boston Globe: “Chief says CVS’s clinics can help control costs” ARTICLE »

Boston Business Journal: “CVS doesn't want to replace your doctor–yet” ARTICLE »

Boston Herald: “CVS Caremark CEO: Prescription non-adherence costs U.S. $300B” ARTICLE »


Event Photos
Larry J. Merlo, President & CEO, CVS Caremark, addresses the Chief Executives' Club of Boston.
Another "who's who" crowd gathered at The Chief Executives' Club of Boston!
Members of the media gather around Mr. Merlo following his remarks.
Seated at the Speakers Table (clockwise, from bottom left): Michael Mahoney, President & CEO, Boston Scientific; David Long, President & CEO, Liberty Mutual; Karen Kaplan, President, Hill Holiday; Larry J. Merlo, President & CEO, CVS Caremark; The Honorable Thomas Menino, Mayor, City of Boston; Peter Slavin, M.D., President, Massachusetts General Hospital; Brad Irwin, President & CEO, Welch’s; Eric Slifka, President & CEO, Global Partners; Elizabeth Nabel, M.D., President, Brigham & Women’s Hospital; Robert Reynolds, President & CEO, Putnam Investments; The Honorable Therese Murray, Senate President, Massachusetts Senate; Andrew Dreyfus, President & CEO, Blue Cross Blue Shield of MA.