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Carroll School of Management

Tingliang Huang

assistant professor - operations management department

EDUCATION

Ph.D., Kellogg School of Management, Northwestern University
M.S., Industrial & Systems Engineering, University of Minnesota
B.S., University of Science & Technology of China
 

EXPERTISE/RESEARCH INTERESTS

Professor Tingliang Huang’s research interests include customer behavior modeling in operations management and marketing, operations and marketing interfaces, and supply chain management. His research has been published in Manufacturing & Service Operations Management, Marketing Science, Production and Operations Management, and Naval Research Logistics. Professor Huang is the First-Prize winner of the 2015 Wickham Skinner Best Paper Award published in Production and Operations Management (out of 150 papers in that journal).

Prior to coming to the Carroll School of Management, Professor Huang was on the faculty of University College London, England (where he is currently an honorary faculty member), and Rensselaer Polytechnic Institute, NY. He holds a PhD in operations management from the Kellogg School of Management at Northwestern University. Professor Huang has teaching experiences at both undergraduate and graduate levels and supervised Master’s and PhD students. He has consulted for companies such as General Mills. He teaches Mathematics for Management Science at the Carroll School.
 

EDITORIAL POSITIONS

Editorial Review Board Member of Production and Operations Management 
 

SELECTED APPOINTMENTS AND AWARDS

  • Finalist, 2016 INFORMS Service SIG Best Paper Competition (among all published papers in service management in the last three years across all journals)
  • 2015 WICKHAM SKINNER Best Paper Award published in Production and Operations Management during 2014 (out of around 150 published papers) 
  • Semi-Finalists, 2013 INFORMS Junior Faculty Interest Group (JFIG) Paper Competition
  • Kellogg School of Management PhD Fellowship, Northwestern University, 2007-2011
  • Graduate Assistantships, University of Minnesota, 2005-2007
  • Guanghua Fellowship, USTC, 2004
  • Outstanding Undergraduate Fellowships, USTC, 2002-2003
  • Outstanding New Student Fellowship (Top 1% among all new students), USTC, 2001
     

SELECTED PUBLICATIONS

Huang, T., Liang, C., and Wang, J. 2016. The value of “Bespoke”: Demand learning, preference learning, and customer behavior. Forthcoming, Management Science.

Huang, T., Yin, Z., and Chen, Y. 2016. Managing posterior price matching: The role of consumer boundedly rational expectations. Forthcoming, Manufacturing & Service Operations Management.

Yang., Y., Yu, Y., and Huang, T. 2017. Myopic analysis for multi-echelon inventory systems with batch ordering and nonstationary/time-correlated demands. Production and Operations Management 26: 31–46. doi: 10.1111/poms.12605

Huang, T. and Liu, Q. 2015. Strategic capacity management when customers have boundedly rational expectations. Accepted at Production and Operations Management. doi: 10.1111/poms.12420. An earlier version of the paper was selected as one of the Semi-Finalists in the 2013 INFORMS Junior Faculty Interest Group (JFIG) Paper Competition.

Huang, T. and Yu, Y. 2014. Sell probabilistic goods? A behavioral explanation for opaque selling. Marketing Science 33(5) 743-759. 

Huang, T. and Chen, Y. 2015. Service systems with experience-based anecdotal reasoning consumers. Production and Operations Management, published online, doi 10.1111/poms.12298

Huang, T., Allon, G., & Bassamboo, A. 2013. Bounded rationality in service systems. Manufacturing & Service Operations Management 15(2) 263-279. 
Finalist, 2016 INFORMS Service SIG Best Paper Competition (among all published papers in service management in the last three years across all journals)

Huang, T. and Van Mieghem, J. A. 2013. The promise of strategic customer behavior: On the value of click tracking. Production and Operations Management 22 489–502. doi: 10.1111/j.1937-5956.2012.01386.x 

Huang, T. and Van Mieghem, J. A. 2013. Clickstream data and inventory management: Model and empirical analysis. Production and Operations Management 23 333–347. doi: 10.1111/poms.12046. This paper won the 2015 WICKHAM SKINNER Best Paper Award published in Production and Operations Management during 2014 (out of around 150 published papers)

Benjaafar, S., ElHafsi, M., & Huang, T. 2010. Optimal control of a production‐inventory system with both backorders and lost sales. Naval Research Logistics 57(3) 252-265.
 

PROFESSIONAL ACTIVITIES

Professor Huang frequently serves as a reviewer for the leading journals in his field: Manufacturing & Service Operations Management, Production and Operations Management, Marketing Science, Management Science, Operations Research, Naval Research Logistics, IIE Transactions, European Journal of Operational Research, and for MSOM conferences and paper competitions. He is a regular speaker in the recent major research conferences in Operations Management and Management Sciences. He was a Track Chair of the Service Operations Track in the Annual POMS meeting 2015. He was session chairs for POMS meetings and INFORMS meetings several times recently.

Professor Tingliang Huang’s research interests include customer behavior modeling in operations management and marketing, operations and marketing interfaces, and supply chain management. His research has been published in Manufacturing & Service Operations Management, Marketing Science, Production and Operations Management, and Naval Research Logistics. Professor Huang is the First-Prize winner of the 2015 Wickham Skinner Best Paper Award published in Production and Operations Management (out of 150 papers in that journal).

Prior to coming to the Carroll School of Management, Professor Huang was on the faculty of University College London, England (where he is currently an honorary faculty member), and Rensselaer Polytechnic Institute, NY. He holds a PhD in operations management from the Kellogg School of Management at Northwestern University. Professor Huang has teaching experiences at both undergraduate and graduate levels and supervised Master’s and PhD students. He has consulted for companies such as General Mills. He teaches Mathematics for Management Science at the Carroll School.

Professor Tingliang Huang’s research interests include customer behavior modeling in operations management and marketing, operations and marketing interfaces, and supply chain management. His research has been published in Manufacturing & Service Operations Management, Marketing Science, Production and Operations Management, and Naval Research Logistics. Professor Huang is the First-Prize winner of the 2015 Wickham Skinner Best Paper Award published in Production and Operations Management (out of 150 papers in that journal).

Prior to coming to the Carroll School of Management, Professor Huang was on the faculty of University College London, England (where he is currently an honorary faculty member), and Rensselaer Polytechnic Institute, NY. He holds a PhD in operations management from the Kellogg School of Management at Northwestern University. Professor Huang has teaching experiences at both undergraduate and graduate levels and supervised Master’s and PhD students. He has consulted for companies such as General Mills. He teaches Mathematics for Management Science at the Carroll School.