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Morrissey College of Arts and Sciences

Crossroads Family Center

Nature and Purpose

Crossroads Family Center was established in 1985 by the Most Holy Redeemer Parish and Father Bernard Mclaughlin. The doors first opened for a family displaced by a devastating fire and quickly expanded capacity and service in response to the growing phenomenon of family homelessness in East Boston.

Today, Crossroads is a subsidiary of St. Mary’s Center for Women & Children. It provides shelter, case management, housing search, stabilization services, and food pantry assistance to homeless, formerly-homeless and low-income families. Crossroads is directed toward three objectives: personal goal attainment; socioeconomic mobility; and rapid re-housing for families served. Socioeconomic mobility is characterized by increased income, improved educational and occupational status, and increased social networks. The shelter program is home to 27 families (men, women, and children) referred to Crossroads by the Massachusetts Department of Housing and Community Development. The main building houses the congregate shelter and food pantry. Crossroads also provides shelter services for 12 families housed in apartments in the immediate East Boston neighborhood. All 27 families engage in weekly, intensive case management and re-housing services as well as financial, parenting, and other self-sufficiency related workshops which are held on site.

Crossroads Family Center


PULSE students will have the opportunity to support and participate in the Crossroads community by spending time with families, and by assisting case management and re-housing activities. This may includes activities like, crafts, cooking, light exercise, chatting over a meal, birthday parties, housing search, health workshops, budgeting, and much more. With the ever-changing needs and interests of the twenty-seven residential families, this program will be a good fit for students who are flexible, and looking to learn about all aspects of a family’s experience in shelter.