Higgins Operations and Business Services

Technology Consultants

Technology Consultants (TCs) at Boston College provide first-level computing and communications support to departments. This includes:

  • Assistance with campus standard applications such as MS Office, Filemaker Pro and Netscape.
  • Troubleshooting University applications such as AGORA
  • Network Access/problems
  • Printing problems
  • Telephone problems
  • Voice mail and e-mail assistance
  • Recommendations for hardware, software and peripheral purchases
  • TCs act as a liaisons between Information Technology and departments.