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Woods College of Advancing Studies

Program Competencies


MHA PROGRAM COMPETENCIES
 


Domain 1 – Leadership, Professionalism, and Ethics
 


 Competency 1


 Demonstrates ethics, sound professional practices, social  accountability,  and community stewardship
 


 Competency 2


 Assess individual (e.g., personal) strengths and weaknesses (including  your impact on others) and engage in continual professional  development, self-reflection, and commitment to lifelong learning
 


 Competency 3


 Articulate how leaders energize stakeholders with a compelling vision  that fosters and sustains shared commitment to organizational goals
 


 Competency 4


 Ability to lead and participate in teams and demonstrate collaborative  group effort and effective group processes, including the ability to hold  team members accountable individually and collectively
 


Domain 2 – Communications and Relationships
 


 Competency 5


 Ability to speak and write in a clear, logical, and grammatically correct  manner in formal and informal situations and to prepare cogent  business presentations
 


 Competency 6
 


 Work effectively and respect the differences in others' culture, race,  gender, age, personality, opinions, and experience
 


 Competency 7


 Ability to listen effectively and empathetically in order to understand  and  identify with interests, concerns, and needs of others
 


Domain 3 – Management and Strategy
 


 Competency 8


 Consider the business, demographic, cultural, political, and regulatory  implications of decisions and develop strategies that continually  improve  the long-term success and viability of the organization
 


 Competency 9


 Articulate and evaluate best human resource practices, including the    ability to hold people accountable to standards of performance
 


 Competency 10 


 Understand and evaluate the formal and informal decision-making  structures and power relationships in an organization; the ability to  identify key decision-makers and the individuals who can influence  them
 


 Competency 11


 Understand and value the potential in and understand the use of  administrative and clinical information technology and decision-support  tools in process and performance improvement
 


 Competency 12


 Understand the principles of transformational management, and to  assess the organizational dynamics of healthcare organizations relative  to their commitment to a transformational culture
 


 Competency 13


 Ability to apply complex concepts, develop creative solutions, or adapt  prior solutions in new ways for breakthrough thinking
 


Domain 4 – Measurement and Analysis
 


 Competency 14


 Understand and explain financial and accounting information, prepare  and manage budgets, and make sound long-term investment decisions
 


 Competency 15
 


 Assess multiple dimensions of financial performance to measure and  improve the long-term financial viability of provider organization
 


 Competency 16


 Evaluate clinical and organization performance using statistical and  operations management techniques and procedures
 


 Competency 17


 Demonstrate analytical thinking and logical approaches to problem  solving
 


Domain 5 – Knowledge of the Healthcare Environment
 


 Competency 18


 Interpret and analyze laws and regulations that impact health  practitioners,  organizations, and the public
 


 Competency 19


 Assess the effect of health policy on providers, payers, and  populations