AD 71001  Solving Information Problems: Wide Bandwidth Thinking
As the creation, communication, management, and preservation of information drive social and economic change, decision makers who understand the far reaching impact of digital information technology are highly valued. Understanding systems must be accompanied by a knowledge of how to respond to global changes involving such technologies. The topical and current readings and policy guidelines for these ideas examine the causes and effects of information overload and the need for better information fluency as well as the positive and negative consequences of technological innovation. In this hybrid distance learning format, students attend six classroom meetings. Email communication, and reading and responding to documents posted on website create a dynamic and fluid learning environment.
Spring, Wed, 6:45–8:30, Jan 20–May 5,
Tuition $1824, Professor William O’Keefe

AD 71801  Effective Listening: Techniques & Applications
We spend at least 80 percent of our time in communication situations listening, and only 20 percent of the time speaking. Effective listening is a learned technique, a critical component in the communication process, and a career and personally enhancing dynamic. Course looks at major listening theories and research including significant components of the learning process: hearing, understanding, remembering, interpreting, evaluating and responding. It also examines the impact of listening filters such as voices, personal biases, gender and culture. Specific listening contexts: non verbal, interpersonal, organizational, health communication and media are explained to better understand how to maximize opportunities. Explores the myth of the “Good Listener”, highlighting the strengths and weaknesses in professional and personal listening skills.
Spring, Tues, 6:45–8:30, Jan 19–May 4,
Tuition $1824, Professors Mattina and Weintraub

AD 71901  Maximizing Intellectual Capital
AD71901 Syllabus
Competitive and globally interconnected climates demand new competencies. Successful organizational leaders know how to tap people’s capacity to learn. They develop a vision for transforming the way people work, learn and interact and understand how patterns developed in one context can be adapted in others. Course explores techniques which expand an organization’s capacity to create the future. It examines adult learning styles, behavior and the drive for success, and explores the impact of decisions that affect career, family and financial security. Presents a variety of frameworks for maximizing personal and professional growth. Readings include A Hope in the Unseen, Suskind; Sari, Pio; Understanding Men's Passages, Sheehy; Life Entrepreneurs, Gergen and Vanourek; Disrupting Class, Christensen.
Spring, Sat, 9–3:30, Jan 23–Mar 13,
Tuition $1824, James Woods, S.J.

AD 72201  High Performers: New Market Leaders
Today’s high profile performers grab attention, headlines and market-place rewards. What makes a “winner”? Changing models of leadership and authority in American culture have crafted new paradigms of high profile performers. Course looks at individuals living and working in contemporary America, the paradox of success and failure, previous models, and personal pathways of leadership that influence new designs. Students can choose to read from among all of or excerpts from Moneyball, Michael Lewis; Jack: Straight from the Gut, Jack Welch; Direct from Dell, Dell; No Ordinary Time: Franklin and Eleanor Roosevelt, Goodwin; Soldier: The Life of Colin Powell, DeYoung; A Testament of Hope: The Essential Writings of Martin Luther King, Jr., Franklin; Personal History, Graham; Ragged Dick, Alger; Future of Success, Reich; Leadership, Giuliani; and selected articles on Oprah Winfrey and others.
Spring, Tues, 6:45–8:30, Jan 19–May 4,
Tuition $1824, Professor Kevin Van Anglen

AD 73101  Overcoming Gender and Generational Barriers in the Workplace
To succeed in these times of economic uncertainty, it is essential for organizations to maximize their human capital. The challenge in today’s workplace, where four generations of men and women work side-by-side, is to build from this diversity a stable core of productive employees. Achieving this requires overcoming gender and generational barriers which impede individual and group performance. Course generational topics include improving intergenerational communications; building cohesive teams; and employing targeted strategies for motivation, rewards, recruitment, and retention. Gender topics include strategies for overcoming male and female conversational style differences; leadership development; the glass ceiling challenge; sexual harassment avoidance;  and the work-life balancing act.
Spring, Thurs, 6:45–8:30, Jan 21–May 6,
Tuition $1824, Professor Maureen MacDonald

AD 73501  Developing Dynamic and Productive Organizations
Dynamic organizational cultures spark innovation and productivity. Course explores the personal, interpersonal group and systemic behaviors which weave together to form the culture of an organization. A look at individual strengths and differences, value sets, and varied cultural approaches that determine how a collection of people meld into a systemic culture. Focuses on how each aspect of a culture impacts productivity; the ways in which it facilitates problems or success; and how change is managed within different settings. Examines innovative models, hierarchical and collaborative power bases, virtual and physical settings and global interfaces.
Spring, Mon, 6:45–8:30, Jan 25–May 10,
Tuition $1824, Professor Loretta Butehorn

AD 73601  Accounting Information & Statement Analysis
AD73601 Syllabus
Introduces the use of financial information in organizational decision making. Examines accounting theory and practice; how information is presented and used to provide conclusions about the financial position of an organization. Explains the use of principles of financial management to make operating and capital budgeting decisions and analyze long-term financial alternatives. Topics include financial statements, financial condition analysis, present value, budgeting, and long-term asset and liability decision making. Looks at the influence of the Financial Standards Board (FASB) and the increasing trend of off-balance sheet accounting. Data analysis assigned through the Web. Familiarity with financial accounting needed.
Spring, Thurs, 6:30–9, Jan 21–May 6,
Tuition $1824, Professor John McCarthy

AD 74101  Imaging: Brands, Personality and Persuasive Communication
In our culture, image is about conveying success. It is what makes us want to buy a brand or vote for a candidate. Course explores the powerful role of imaging, the use of trade marks as a vehicle to convey a corporate image, and how a “marketable personality” (for a product, service, organization or individual) is defined, developed and communicated. Examines strategies for balancing the emotional and rational factors of a message, finding a position with “soul,” and using research to full advantage in relation to image failure and crisis management. A look at how imaging is affected by the exploding world of media and how it influences the corporate bottom line. Video and audio presentations and case studies provide stimulating examples. Students will better understand the imaging process and develop the know-how to evaluate and use it.
Spring, Tues, 6:45–8:30, Jan 19–May 4,
Tuition $1824, Professor Donald Fishman

AD 74601  Continuous Organizational Improvement:
A Dynamic Psychosocial Perspective
AD74601 Syllabus
Designed to identify and explore current strategies and measures that enhance organization productivity within a healthy workplace environment. The course examines the current literature that focuses on workplace productivity in the public, private and non-profit sectors. A look at the changing roles of the game, the melding of the physical and virtual worlds; the evolution from a more vertical hierarchical design into more collaborative, interactive, and horizontal structures, joining with global endeavors. Course is sensitive to cultural dynamics, new patterns of participation and behavior, examines personal, interpersonal, and group behavior and suggests practical approaches to better respond.
Spring, Wed, 6:45–8:30, Jan 20–May 5,
Tuition $1824, Professor Elisabeth Hiles

AD 74701  Lives in Motion: Increasing Personal Effectiveness
The popularity of television shows like Extreme Makeover suggest a culture in pursuit of perfection; a culture in which many are uncomfortable or dissatisfied with how they see themselves; how they perceive others see them. Course explores a variety of theories and assessment measures which will provide the information necessary to lead more effective and examined lives. How do we get comfortable with who we are once we know more about who we are, with whom we interact, what we value, what choices matter. Assessment inventories will assist students in discovering personality traits, cultural interests, their attitudes about relationships, money, and conflict and how to integrate these dynamics successfully into a new understanding of themselves.
Spring, Thurs, 6:45-8:30, Jan 21–May 6,
Tuition $1824, Professor Steven Broder

AD 74801  Elements of Competitive Performance
Unexpected levels of accomplishment motivate and inspire us to best our own performance. Course explores theories of excellence, success, and motivation (principles of self-efficacy, competitiveness, and positive psychology) as well as psychoanalytic, cognitive, and social learning which provide a broad context for understanding enhanced levels of performance. Using athletics as a template, course looks at what is possible in adult life: the positive physical and emotional outcomes of risking and reaching; the impact on overall life balance, personal relationships and professional success; the benefits of increased self-confidence; and the enhanced ability to set goals, focus, manage time, handle stress, compete in other areas of life, and set limits. Offers practical suggestions and strategic designs.
Spring, Wed, 6:45–8:30, Jan 20–May 5,
Tuition $1824, Professor Cathy Utzschneider

AD 75101  Public Affairs: New Challenges for the Non-Profit Sector
AD75101 Syllabus
Course explores the emerging public relations, marketing, government relations, branding and strategic communication challenges faced by not-for-profit entities such as hospitals, HMOs, colleges and universities and other not-for-profit organizations, as they work to protect their brand and reputation. Case studies draw on recent crises and challenges faced by not-for-profits to explore public policy, innovative initiatives, and programs to advance the non-profit mission.
Spring, Mon, 6:45–8:30, Jan 25–May 10,
Tuition $1824, Professor Richard Doherty

AD 75201  Social Entrepreneurs: Individuals Making a Difference
AD75201 Syllabus
New concepts designed to address the world’s pervasive social ills invite individual response. Social entrepreneurs blur the lines between the nonprofit and for-profit sectors. They have emerged in response to government and philanthropy’s inability to alleviate the world’s social ills such as hunger, poverty, HIV/AIDS, and global warming. Course examines three current models: nonprofits starting for-profit ventures, for-profit companies with a social purpose, and nonprofits that approach social needs in a new and innovative way. Students address such questions as: What does it take to be a social entrepreneur? Who are the leaders? What determines success and failure? Which is the appropriate business model for my idea? What about funding? How are corporations helping? And how does one assess the positive impact of the social venture?
Spring, Mon, 6:45–8:30, Jan 25–May 10,
Tuition $1824, Professor Francis Fallon