American Express Travel Office

Office Hours.......................... 8:00 a.m. to 6:00 p.m., Monday - Friday (EST)

Business Travel Reservation Number....... 1-800-284-8866

After-Hours Service Number.................... 1-800-872-3057

Leisure/Personal Travel Number.............. 1-800-851-8233

Fax Number............................................. 617-929-3832

American Express Travel E-mail Address.... ax1stoneham@aexp.com

Boston College Travel Counselors
Beth Janovich Karen Demaggio
Lori Swift Missie Sorensen
Christina Schumacher Nancy Babcock

BC Group & Team Travel Specialist............. Catherine Houle, 877-858-7165

Agency Manager............................. Ken Machado, 617-868-9800, ext. 2237

Agency Team Leader....................... Matt Furber, 847-981-7045

BC Account Manager...................... Tom Zamonsky, 877-231-9784


Agency's Transaction (Booking) Fees

  • $40.00 for domestic airline reservations, including the U.S., Puerto Rico, Virgin Islands, and Canada. Hotels and/or rental cars booked at same time as airfares are included under the same fee.
  • $60.00 for international airline reservations. Hotels and/or rental cars booked at same time as airfares are included under the same fee.
  • $40.00 for Amtrak reservations (includes delivery of paper tickets).
  • $25.00 for hotel and/or rental car reservations that do not include associated airfares booked by the agency.
Note: The above airline reservation fees cover e-tickets only. Paper airline tickets cost extra, and the amount depends on the required speed of delivery.