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Graduate Student Getting Started Guide—Spring 2017

Office of Student Services


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Welcome to Boston College! As you begin your academic career here at BC, please reference the information below to become familiar with some of the student services we offer. The staff of Service Associates in Lyons Hall can assist you with questions concerning enrollment, financial aid, loans, payment plans, student accounts, and tuition and fees. If you have any questions, feel free to call the Office of Student Services at 617-552-3300 or 800-294-0294, or send an email to For walk-in service and telephone service hours, visit the Office of Student Services website at

Look for Student Services’ e-Newsletter with important dates and deadlines for registration, billing, medical insurance, commencement, etc., which will be emailed to you at the beginning of every month.

Please complete the administrative responsibilities listed below before you come to campus.

Agora Portal Transactions—MyServices

You will need to begin by logging into the Agora Portal for these services (top right-hand corner of the screen) with your username and password. Once the portal page is opened, click on the "My Services" tab, and click on the links below to open up and complete the transactions.

Financial Services Information

  • Applying for Financial Aid
  • Boston College Payment Plan (BCPP)
  • E-Refunds Information
  • Federal Funds Authorization (optional)
    Federal regulations require that Title IV funds credited to your student account be applied only to cover allowable charges, unless Boston College obtains authorization through your Agora Portal account to apply these funds to all other charges on your student account.
  • Health/Infirmary Fees
    All students who pay the Campus Health Fee are eligible for health services through the campus infirmary located on the first floor of Cushing Hall on the Chestnut Hill campus. The fee is $486 for coverage from September to June, or you may pay a per-visit fee of $100–$110.
  • International Wire Payments
    Boston College has partnered with Flywire to offer an innovative and streamlined way to make international tuition payments.
  • Medical Insurance Information
  • Online Billing and Payment Information
  • Verify or authorize your Third-Party Payer through My Bill.
  • Tuition and Fees
    Tuition and fees for the Graduate Schools of Management, Arts and Sciences, Education, Nursing, Social Work, and School of Theology and Ministry are billed on or about December 15, 2016. Payment is due by January 15, 2017. All students should be registered for the spring semester by December 14, 2016. There is a $150.00 late payment fee for payments received after the due date. In severe cases, students whose accounts are not resolved by the due date may be withdrawn from the University. Questions regarding billing and payment should be directed to the Office of Student Services, Lyons Hall, at 617-552-3300 or 800-294-0294.

Other Services and Information

  • Eagle or Dining Bucks
    Eagle or Dining Bucks can be used for purchases everywhere the Eagle-One Card is accepted, including on-campus restaurants, many vending and snack machines, contracted food delivery services, Boston College bookstores, residence hall laundry facilities, and off-campus vendors like City Convenience. To add money to Eagle or Dining Bucks, log on to your Agora Portal account. Your credit card (Visa or MasterCard only) will be charged for the amount you wish to add.
  • Email
    The Office of Student Services sends all notifications to your BC email account, which is created automatically for all graduate students. All incoming students will access their BC email through BC Google Apps for Education at Accounts will be username directly followed by (for example, This will be the primary way the University will contact students. Students may also access their email through the “My Services” tab at If students prefer they may forward this account to another email system.  Using Google Apps for Education at BC, which includes BC email, requires a separate password (Password2), also on the “My Services” tab. Under “Account and Personal Info,” click “Change Password2” and follow the listed guidelines to create it. Password2 will only be used for Google Apps for Education. Students will continue to use their original password for other BC applications. Boston College will no longer send email directly to the email account provided on admission applications, so please check the BC email account regularly. If you have any questions, contact the Office of Student Services at 800-294-0294 or 617-552-3300.
  • Off-Campus Housing
  • Loan Certification
    The National Student Clearinghouse will process deferment forms for spring 2017 in January, in accordance with Federal regulations. If your lender requires paper certification of your loan status, please mail the signed form to the Office of Student Services, Lyons Hall, Chestnut Hill, MA 02467, or stop by Lyons Hall. Your deferment form will be forwarded to the National Student Clearinghouse. If the enrollment certification does not require an official school seal or signature, you may process the certification online through your Agora Portal account (
  • Purchase MBTA passes for the semester.
  • Registration
    The Spring 2017 registration and drop/add period continues through January 25, 2017 at 11:00 p.m. for all graduate students. Graduate students can register and drop/add using U-View through the University's UIS System. Directions for downloading and installing UIS on your computer can be found under the “Register for Courses” link under “My Services” on your Agora Portal account. Students may drop/add any time after they have registered. Drop/adds after January 25, 2017, must be approved by the appropriate department/dean’s office.
  • U.S. Veterans—Are you a veteran? If you would like your veteran status noted on the University Information System, please contact Linda Malenfant at
  • Financial Literacy—Successful Start
  • Notices and Disclosures
  • Notice of Non-Discrimination
  • University Communication Policy

Course Information and Schedule

The Course Information and Schedule link under MyServices in the Agora Portal offers a complete view of BC's course offerings, including course instructors and scheduling information, course descriptions, online syllabi, and textbooks.

Academic Information and Calendars




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