Student Loan Exit Interviews
All students who are planning to graduate in December 2014 and have borrowed Perkins, Nursing, Law School, Sharp, Bank of America, Graduate PLUS, or Stafford loans while attending Boston College must complete an Exit Interview prior to leaving the University.
Online Exit Interviews will be loaded to the HeartlandECSI website in December. Instructions and your pin number will be sent to you from www.heartlandecsi.com. Please be certain to add this URL as one of your trusted sites.
Failure to complete an Exit Interview will result in a hold on your transcript and diploma. If you have any questions, call the Office of Student Services at 617-552-3300 or 800-294-0294 and ask to speak with a member of the Loan Repayment staff.
Complete the online Exit Documents at the website of Educational Computer Systems, Inc. (ECSI), Boston College's loan servicer. Enter the following information:
- School code: X9
- SID#: Your BC Eagle #
- Personal Identification Number (PIN): << ECSI PIN #>>
(Letters with your PIN will be sent in July.)
Then go to "Account Tools" and click on "Exit Interview" to begin the process.
Graduates wishing to discuss their loan debt or consolidation and repayment options with a Loan staff member may contact the Office of Student Services at 800-294-0294 or e-mail email@example.com for an appointment.
Massachusetts No-Interest Loan Exit Counseling
Borrowers of Massachusetts No-Interest Loans are required to complete an Exit Interview prior to Commencement. This may now be completed online. You will receive a letter in March from the Massachusetts Department of Higher Education, Office of Student Financial Assistance, outlining the steps for completion of the online Exit Interview. You will be asked to login to the website of Educational Computer Systems, Inc. (ECSI), Mass. DoE's loan servicing company, to complete the Exit Interview. You will be required to provide family information and personal references. Please be sure to have this information ready when you begin the online Exit Interview.
If you have any questions about your Massachusetts No-Interest Loan debt or the Exit Interview process, please contact the Office of Student Services at 800-294-0294 and ask for a member of the Loan staff. Appointments with Loan staff regarding debt counseling may be scheduled by calling the Office of Student Services.