Student Loan Exit Interviews
All students who are planning to graduate in May 2016 and have borrowed Perkins, Nursing, Law School, Sharp, Bank of America, Graduate PLUS, or Stafford loans while attending Boston College must complete both steps of the Exit Interview prior to leaving the University.
Step One: The online portion of the Exit Interview will be loaded to the ECSI (BC’s loan servicer) website in March, and e-mails including login instructions will be sent to all graduating borrowers.
Step Two: In addition, you must attend one of the Exit Interview counseling sessions below in order to be clear your transcript and diploma.
|Monday, April 4||Devlin 101||3:00, 4:00 p.m.|
|Tuesday, April 5||Devlin 101||3:00, 4:00 p.m.|
|Wednesday, April 6
||Devlin 008||4:30, 5:30 p.m.|
|Thursday, April 7||Devlin 101||3:00, 4:00, 5:00 p.m.|
|Thursday April 7||McGuinn 334 (lounge)
||12:30 p.m. (BCSSW*: A–K students only)
1:15 p.m. (BCSSW*: L–Z students only)
|Friday, April 8||McGuinn 121||12:00, 1:00 p.m.|
|Monday, April 11||Gasson 305||8:45, 9:45 a.m.|
|Wednesday, April 13||Devlin 008||4:30, 5:30 p.m.|
|Wednesday, April 13||Stuart 315||12:00 p.m. (Law students only)|
*Boston College School of Social Work
If after completion of both steps you have any questions regarding your loan debt or consolidation and wish to make an appointment with a Student Loan staff member, you may call the Office of Student Services at 617-552-3300 or e-mail firstname.lastname@example.org.
Failure to complete an Exit Interview will result in a hold on your transcript and diploma. If you have any questions, call the Office of Student Services at 617-552-3300 or 800-294-0294 and ask to speak with a member of the Loan Repayment staff.
Complete the online Exit Documents at the website of Heartland ECSI, Boston College's loan Servicer.
Massachusetts No-Interest Loan Exit Counseling
Borrowers of Massachusetts No-Interest Loans are required to complete an Exit Interview prior to Commencement. This may now be completed online. You will receive a letter in March from the Massachusetts Department of Higher Education, Office of Student Financial Assistance, outlining the steps for completion of the online Exit Interview. You will be asked to login to the website of Educational Computer Systems, Inc. (ECSI), Mass. DoE's loan servicing company, to complete the Exit Interview. You will be required to provide family information and personal references. Please be sure to have this information ready when you begin the online Exit Interview.
If you have any questions about your Massachusetts No-Interest Loan debt or the Exit Interview process, please contact the Office of Student Services at 800-294-0294 and ask for a member of the Loan staff. Appointments with Loan staff regarding debt counseling may be scheduled by calling the Office of Student Services.