Student account refunds can now be processed by direct deposit into your checking or savings account. With direct deposit, you will receive your refund faster and without the hassle of picking up your check and then depositing it into your account. The service is free and completely secure. To enroll in direct deposit, simply log in to your Agora Portal account (https://portal.bc.edu) and select the My Bill option from the My Services page.
Select the Direct Deposit link in the left navigation bar and provide your account information. If you have stored a payment profile in My Bill, you can use that account without having to re-enter the information.
Once enrolled in direct deposit, you can request your refund by selecting “Request Student Account Refund” from the My Services page in the Portal. This link has replaced the “Student Account” link previously used for refund requests.
Refunds will still be available by check, but beginning on October 29, paper checks will only be issued once a week. Please refer to the refund availability schedule below for details:
Refund Availability Schedule (effective October 29, 2009)
|
Refund Requested
|
Direct Deposit Available
(funds available in your account) |
Paper Check Available
(mailed or available for pick up in Lyons Hall) |
| Monday | Thursday | Friday (same week) |
| Tuesday | Friday | Friday (following week) |
| Wednesday | Monday | Friday (following week) |
| Thursday | Wednesday | Friday (following week) |
| Friday | Wednesday | Friday (following week) |
| Saturday | Wednesday | Friday (same week) |
| Sunday | Wednesday | Friday (same week) |
Refund availability is subject to change due to holidays.
- For direct deposit refunds, day shown is the day funds will be delivered to your bank. Please check with your bank regarding the timeline for posting to your account.
- For check refunds, day shown is the day check will be mailed or available for pickup in Lyons Hall, Office of Student Services.
- Refund availability is subject to change due to holidays.
If you have any questions, please contact us at (800) 294-0294 or studentservices@bc.edu.