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All maintenance issues should be submitted online, or called into the Work Order Center at 552-3048. A maintenance issue is considered a problem with any plumbing, electricity, carpentry, locks, furniture needing repairs or any pest control issues. Please note, a combination or lock change request in not a maintenance issue. To learn how to have your combination or lock to your suite changed, click here.
The work order information will be entered into the computerized system at the Facilities Services department and a work order request will be created.
Facilities Services determines its priority and assigns the work item to the appropriate trade shop for completion. A work order request should be completed within 7 days. Contact your Residenct Director if not complete in a timely manner. Requests may take longer to complete during September due to the high volume of requests. back to top
Each room is assigned a set number of pieces of furniture. All furnishings assigned to your room must remain in your room. We regret that we do not have space in which to store furniture you do not want. Furniture may be moved within your assigned room only.
Furnishings may not be moved out of your assigned room or lent to anyone. Furnishings may not be moved to any location without the direct authorization of the Assistant Director of Facilities. Requests for additional furniture will not be acted upon.
Please submit a work order if a piece of furniture is broken or missing. The furniture will be evaluated, repaired or replaced. Contact your Residenct Director if not completed in a timely manner. Requests may take longer to complete during September due to the high volume of requests. back to top
- Lounge furniture is intended for the use of all residents of a building.
- Lounge furniture is not allowed in private rooms.
- Residents converting lounge furniture for personal use will be fined and/or reported to a judicial hearing. back to top
AGORA
BC's AGORA is our e-gathering place. You log in using your username and password, and have 24/7 access to a host of self-service transactions. Click here for a few examples. back to top
INFORMATION TECHNOLOGY SERVICES - Voice/Cable/Data
Information Technology Services is responsible for the technological infrastructure of the university. All information pertaining to voice, cable, or data services can be found on their Help Center's website located at www.bc.edu/help. Resident students should refer to this for all telephone, cable, and computer questions and issues. If the information you are seeking is not on the site, or you need additional help, please contact the Help Center at 552-HELP (4357). back to top
You are responsible for each key signed out to you. You must come to the Residential Life Office to report and replace a lost or missing key. The replacement charges are: $50.00 for a Mod key and $20.00 for a bedroom key. You are also responsible for keeping the keypad combination assigned to you private - do not share the combination with anyone. Any request for a combination change will result in a $50.00 charge. These policies are designed to improve your personal safety and security in the residence halls.
If you wish to have your combination or lock changed, one person from the suite needs to come to the Access Management Desk in the Office of Residential Life with their BC ID to officially request the change. A new combination will be issued immediately, however the physical change will take up to 48 hours. Special consideration is given to high priority needs. The person who makes the request is responsible for contacting all of the members of the suite to inform them of the new combination. The lock-shop staff will leave a notice on the door when the change is complete. If the lock is being changed, the new keys will be available in the main office to pick up the morning the lock is changed. All residents must get their own replacement key. A BC ID and the old key is required. . back to top
If you moved out and forgot to return your key, click here to learn how to mail it back.
Resident students are held accountable and billed for malicious or accidental damages caused to their room or apartment. Damages discovered during the academic year will be investigated by the Residence Hall Director and billed immediately to the student account of those students being held responsible.
At the end of the year, after students have vacated their rooms, a thorough inspection takes place by the Residential Life Staff to determine end-of-year damages. Students are expected to fill out the proper check-out and room condition forms which are distributed to them. These report both known damages (and who is responsible) as well as which students lived in which bedrooms (apartment/suite style residence halls only).
These forms are intended to assist the our office in making the damage billing process as accurate as possible. If no form is completed, then all damages will be divided equally amongst all residents and no appeals will be accepted. back to top
Wireless Internet access is now available in all Residence Hall lounges, in all indoor and outdoor areas of the Modular Apartments (Mods), and in the following Residence Halls: Medeiros, Shaw, 66 Commonwealth Ave, 90 St. Thomas More Rd, 110 St. Thomas More Rd, Vanderslice, Walsh Hall, and Greycliff. For a complete list of all the buildings that have wireless access, please visit the Wireless Campus Building List or use the following link to view the Wireless Campus Map. If you are having diffulculty accessing the wireless networks, please follow this guide to improve wireless service. To learn how to activate your laptop for wireless, visit: www.bc.edu/wireless.