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Frequently Used Phone Numbers

BC Help Center Support:

  • Technical troubleshooting via phone and remote assistance.
Contact Info: 617-552-4357, email:, O'Neill Library Room 206,
Hours: 8:30am-7:00pm M-F, Off Hours support is available with limited capacity 24 hours a day, 7 days a week.

Center For Teaching Excellence support:

  • Canvas
  • iClicker
  • Location of the Interactive Multimedia Lab (IML)
  • Assistance for the computer classrooms (245, 246 & 254)
Contact Info: 617-552-3826, email:, O'Neill Library Room 250, Hours: 9am-5pm M-F

Hardware Repair support:
  • On-campus hardware repair service
Contact Info: 617-552-1911, O'Neill Library 208, Hours: 8:30am-5:00pm M-F

Human Resources:
  • Personnel, employment at BC
Contact Info: 617-552-3330, email: 129 Lake Street, Hours: 9:00am-5:00pm M-F
  • black boxes, projectors and audio video equipment
  • classroom support
Contact Info: 617-552-4500, Campion Hall G36
Hours: 8:00am-10:00pm M-Th, 8:00am-5:00pm Fri and Weekends by advance request.
  • For questions/information about your account, password, username or email.
Contact Info: 617-552-3300 or 1-800-294-0294, email:, Lyons Hall 1st floor
Hours: 9:00am-5:00pm M-F