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Information Technology Services

Strategic Plan | Administrative Applications

goals, objectives, action items

GOAL I Develop and implement a robust strategy and framework to ensure that Boston College administrative data is reliable and supportive of improved administrative operations campus wide.
  1. Develop an Enterprise Reporting Strategy with appropriate security standards in collaboration with Institutional Research and leadership from key administrative areas.
  • Review existing reporting frameworks (strategic and operational), including tools and define operational reporting standards.
  • Develop and implement education and communication plans that support enterprise reporting.
  1. Investigate and recommend alternative frameworks for managing supplemental departmental data.
  • Define functional requirements and review technical options available.


GOAL II Evolve Boston College’s administrative applications development environments to leverage common industry standards and practices to provide the best solutions to meet University needs.
  1. Expand the use of SaaS (Software as a Service) options, where appropriate, under a University applications architecture framework.
  • Define and document SaaS policy and architecture framework.
  1. Identify the appropriate standards and practices to implement at Boston College.
  • Review industry standards and best practices for application development and delivery and develop application development architecture plan.


GOAL III Identify and foster opportunities for synergistic and collaborative relationships around technology internally among the University’s administrative units and externally amongst regional institutions.
  1. Establish a process for departments and individuals to submit ideas for new technology and improvements.
  • Create a process supported by the appropriate technology to facilitate the collection and submission of ideas and requests.
  1. Improve ITS capability to explore, implement, and train on new innovations and technologies from implementation and throughout the lifecycle.
  • Work with ITS chief technologist to develop roadmaps for adoption of technical solutions & required staff development.
  1. Investigate and provide opportunities and tools for collaboration of ideas, problems, solutions and knowledge among administrative groups at Boston College and with peer institutions who support similar applications and technologies.
  • Conduct a yearly technology forum for Administrative Applications.
  • Create an environment supported by collaboration tools to support communication and sharing of ideas.