Skip to main content

Secondary navigation:

Information Technology Services

ITS Strategic Plan

version 1.0, fall 2013

Information Technology Services is pleased to present Version 1.0 of our strategic plan (PDF) (download Adobe Reader to view PDFs) for information technology in support of the University’s mission and goals. The planning process is part of our efforts to align ITS priorities and to optimize our resources in ways that best support the outstanding teaching, learning, research, service, and student formation activities at Boston College.

On behalf of the entire ITS team of dedicated professionals, thank you for your interest and support!

Michael Bourque's signature



Mike Bourque
Vice President, ITS


The ITS Strategic Plan is focused on six key areas:

1. Learning and Teaching

2. Research

3. Customer Service

4. Administrative Applications

5. Security

6. Infrastructure

ITS professionals, faculty and staff participated on six teams reviewing the current state of technology, assessing strengths and weaknesses and developing goals and initiatives for each of the six key areas. In addition to the work of these teams, we surveyed faculty, researchers, students and staff and engaged with over 150 members of the University community in individual meetings, group meetings and focus groups. These activities and conversations, in addition to action items from Administrative Program Reviews, have informed and influenced every aspect of our planning process.

It is our objective that this level of collaboration and communication continue and that this plan be regularly revisited and updated to reflect any changes to the current environment, new University strategic priorities as well as acknowledge accomplishments.



Denis Walsh
Associate Director, IT Planning & Portfolio Governance
ITS Business, Planning & Project Services
(617) 552-8510