Important things to know/DO in advance
-
Email Folders should contain fewer than 15,000 messages. Your email account should be cleared of unwanted messages. Folders containing more than 15,000 messages can affect not only your own email performance but potentially the performance of other users. Tips for cleaning and organizing
-
Contents of Junk and Trash folders will not be moved. Double-check your Junk and Trash folders for messages you want to retain.
-
Sync your mobile device. Mobile Device users should sync prior to the scheduled time of the required calendar outage. New entries (calendar, contacts, tasks) or any modification should NOT be added directly to the device until after the device has been configured for Exchange. You should be cautious on the first synchronization. Make sure that you back up entries that exist on the device before the initial sync.
-
Outlook in the Exchange environment requires that you preface your username with "bc\"when logging in. Ex: bc\smithj (This is required in Outlook only, not Outlook Web Access).
features requiring manual migration
Some email features won't automatically move to Exchange as part of the migration.
Information and instructions on moving them to Exchange are listed here:
|
Feature WebMail Contacts Auto-reply messages Mail forwarding Rules/filters, etc.
Group Accounts |
To migrate feature to Exchange… Learn how to save your WebMail contacts. Learn how to reset an out-of-office reply. Learn how to create a custom auto-reply. If you want to forward your mail to another email account and were not already contacted, please call the Technology Help Center at 2-HELP (617-552-4357). Note: Mail forwarding is not recommended for calendar users in the Exchange environment. Forwarding will stop during your account's migration. A form within the Portal is being developed to replace the current mail forwarding form for faculty and staff. This form is not yet available. These need to be recreated in Outlook and may break in other Email Programs. Outlook creates a new profile for Exchange and consequently no rules are retained. In other email programs, rules are retained but depending on the type they may "break" and need to be reset. ITS suggests that you record your rule/filter settings so that you may easily recreate them. Note: If you use Outlook and created a rule to save Sent Mail on the mail server, you will not need to recreate that rule since in Exchange sent mail is automatically saved on the mail server. BC WebMail will still be available to access your group account. To prepare Group accounts for the Exchange environment, the required password change will occur on group accounts with the department's move to Exchange. The owner of the group account will be sent the new password in advance via Campus Mail Services. Learn about group accounts in Exchange. Learn about alternative to group accounts. |
WEBMAIL CONTACTS
Pilot Program: Important information for WebMail Users
If you rely on your contacts in WebMail, you’ll need to save them locally. There is no Export function for WebMail Addressbooks. We suggest that you do the following:
- Click the Contacts folder in WebMail (from the folder list on the left-side of the window).
- One-by-one, click on a contact to open it and click forward.
Each time, a compose window will open with the contact as a vcard attachment. - Send each message with the vcard attachment to yourself.
- Return to your WebMail Inbox.
- To make the messages (containing the contact information) easier to find and work with later in the Exchange environment, you may want to move them into a separate folder.
- After your account has been moved to Exchange, open Outlook, Thunderbird, or OS X Apple Mail (This will not work in Outlook Web Access).
- Double-click the attachment.
- The information should open in the contact/addressbook window. Verify that the information is correct and save the entry.
Note: Once the contact has been added in Outlook it will be available for use in Outlook Web Access.