Computing at BC
faculty guide to technology at boston college
Boston College is committed to providing faculty with the hardware and software necessary to support their teaching & research.
HARDWARE and SOFTWARE
- Faculty Primary (Office) Computers - BCCR Program
- Learn how to print to network laser printers at BC.
- Computer Hardware Repair
- Student Computers @ BC
- BC Application Server
- Software download site
- Software Supporting Research
MOBILE AND HOME COMPUTING
- Software for home use
- Accessing BC resources from off-campus
- Access your files and applications on your BC office computer
- Access your BC Gmail from a web browser
- Access your files saved on MyFiles@bc via a web browser (Retiring December 2015)
- Using your mobile device at BC
Faculty members’ office computers are supplied by Boston College and upgraded on a continuous replacement cycle through the Boston College Computer Replacement (BCCR) Program. BC provides the option of either a Windows or Macintosh laptop or desktop computer.
BCCR computers have the latest operating system software installed. Computers distributed by the University arrive with standard software installed and are configured for the BC network. Included software: Microsoft Office Suite, Anti-virus, Adobe Acrobat, Firefox web browser.
ITS Hardware Repair services most popular brands of computers. View details on computer brands serviced, warranty work, and fees for computers no longer under warranty.
The BC Application Server at apps.bc.edu allows the BC community to securely access certain licensed software applications that were once only available on computers in the BC labs. Read about the BC Application Server.
The Software Download site provides access to various common applications.
ITS Research Services purchases, maintains, and provides technical assistance and training on software that supports research.
View a list of research software with information on where the software is installed at BC, and links to manuals and documentation.
Mobile and Home computing
Faculty must use an external Internet Service Provider (Verizon, RCN, or Comcast Broadband, etc.) to access the BC network from off-campus.
View the BC Help Center Remote Access web page.
When you use an Internet Service Provider to connect to the BC network, a Virtual Private Network (VPN) connection allows you to access secure resources on the BC network.
- VPN tools are part of the Windows and Macintosh operating systems.
- After some simple configuration, you can use the VPN connection to access departmental servers and other secure resources. Information will be encrypted as you access it over the Internet.
- BC Anti-Virus Software - ITS highly recommends that you replace any existing anti-virus software on your personal computers with the free, robust, BC enterprise version. Virus Help Page
- Microsoft Office - Faculty may download and install Microsoft Office to a personal computer free-of-charge from the software download site.
- Anti-Virus Software is installed and configured on computers provided to faculty by ITS and is also available free of charge for personal/home machines. All computers that connect to the BC network must have BC’s enterprise version of anti-virus software installed. www.bc.edu/virus
- ePO is a required security tool for Windows computers that are connected to the BC network. ePO complements McAfee VirusScan software by allowing ITS to “push” software updates to computers on the network. www.bc.edu/epo
- Data Security Policy - Faculty are urged to read the revised Data Security Policy (PDF - if needed, download Adobe Reader). It is the policy of the University that all confidential and other sensitive information be safeguarded from unauthorized access, use, modification, and destruction. All members of the University community share in the responsibility for protecting the security of data.
- Confidential Information - Confidential information includes sensitive personal and institutional information, and must be given the highest level of protection against unauthorized access, modification, or destruction. Confidential information should not be stored on BC office computers; it may be stored on MyFiles@bc (Retiring December 2015). Learn more about confidential data & collaboration, including what is confidential data. Learn about a new category of data that is even more sensitive than “confidential” & what you can store on BC's Google Drive.
- Confidential Student Information - Confidential student information includes any non-directory information (grades, courses taken, schedule, advising records, disciplinary actions, educational services received, birth date, medical information).
- Confidential Personal Information - Faculty should not store personal information, including credit card and bank information, passwords, tax records, etc. Faculty should also take steps to protect their own intellectual property and research activity.
Security experts from ITS offer consultative services to help faculty assess risks and understand best practices. Email firstname.lastname@example.org for more information.
- ITS strongly recommends that you either use a backup system for your files and data or store your data in a location that is backed up automatically.
- Backup Options and File Compression - A variety of other options for backup are available. Learn about storing, backing up, and compressing files at: www.bc.edu/backup