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Walk-In Help Support and Help Center Phone Support Hours

Walk-In Help Support, O'Neill Library 3rd floor

Front Desk Hours: Academic Year: (September to May)

Sunday:                        9:00 am to 11:00 pm

Monday-Thursday:         7:30 am to 11:00 pm

Friday:                          7:30 am to 10:00 pm

Saturday:                      9:00 am to 10:00 pm


Walk-In Support Tech Area and Staff Offices:

Monday-Friday:              9:00 am to 5:00 pm

Saturday & Sunday:        Closed


Help Center Phone Support,  O'Neill Library 2nd floor, room 206
617-552-HELP (4357)

Monday-Friday: 8:30 am to 7:00 pm

*Off-hours support is available with limited capacity 24 hours a day, 7 days a week.