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Technology Support Services

information technology services

Walk-In Help Support: Provides assistance to users needing technology help with their computer's software, networking, virus removal, computer rebuild/reimage, and other such issues. Hours

Walk-In Help website link

Help Center (formerly the Call Center): Provides technical support to the user community via phone, 617-552-HELP (4357) and email, Assistance is available with all university standard software, as well as email, access problems, networking, voicemail, PIN, and Password. Hours

EagleTech: A group of students who work with Information Technology Services to bring the Boston College student community superior technical support and education.

Shanna Gilberg
Help Center

"Always keep your Anti-Virus software up-to-date."

Visit for instructions to update your Anti-Virus software.