information technology services
The CTRC Computing Lab has closed and its specialized software and services have been distributed throughout O'Neill Library.
- Computers with general productivity and research software are on the third floor behind the Reference Desk.
- Multimedia software and hardware are available in O'Neill 205
- Additional printers have been added on the first and third floors
- Technology Help Desk Support remains in O'Neill 248
Questions? Please email: firstname.lastname@example.org
Walk-In Help Desk: Provides assistance to users needing technology help with their computer's software, networking, virus removal, computer rebuild/reimage, and other such issues. Hours
Help Center (formerly the Call Center): Provides technical support to the user community via phone, 617-552-HELP (4357) and email, email@example.com. Assistance is available with all university standard software, as well as email, access problems, networking, voicemail, PIN, and Password. Hours