boston college computer replacement program
Questions or concerns about your new computer
If you have any questions about or problems with your new computer, or are missing any files, contact the Help Center at 2-HELP (617-552-4357). The Help Center will contact the BCCR team or your TC to assist you.
Learn about your new Windows computer:
Note: To view Adobe Reader® (PDF) formatted files, download the free Adobe Reader.
- Learn how BC faculty and staff can access Microsoft E-Learning at: bc.edu/mselearning.
- Additionally, ITS Communications & Training offers regular classes through its training program on a variety of software packages including Microsoft Office applications. For a calendar of current offerings, go to bc.edu/training.
- Your Department Contact (DC) may request training for your area if your new computer has a new operating system or new version of Microsoft Office.