boston college computer replacement program
If the Department Contact prefers, BCCR can communicate with your department throughout the replacement process. Below is a schedule of the system-generated email messages to end users.
|~14 weeks prior to start date and up to 1 week prior||Introduction to the BCCR Program and the start date for replacements in the department.|
|1 week before deployment||Reminder that new computer will be installed in one week.|
|1-2 days before deployment||Reminder that the new computer will be coming the next business day.|
|2 weeks after deployment||Invitation to complete feedback survey about the BCCR program and information about getting help.|