Systems Services installs, maintains, and supports the operating system software and data storage environment for all ITS owned servers. We also provide these functions for the Boston College Web servers, Oracle databases, the email system, and the voicemail system.
The environment currently consists of computing and data storage:
- RS/6000 Servers
- Windows (Intel) Severs
- Linux Servers
- Network Appliance Servers
- IBM Mainframe running three logical partitions
- Shark Storage Array
- SSA Storage Array
Systems Services Responsibilities:
- Operating system and third party software installation, upgrades, and maintenance
- Hardware configuration for new systems
- Monitor capacity and performance of production systems
- System security
- 24/7 support of servers
- Disaster recovery definition for machines
Areas of Concentration:
- Operating system improvements (e.g., Z/OS)
- Virtualization
- Reliability
- Security/authentication (e.g., Active Directory)
- Performance (e.g., tuning database)
- Storage management
- Messaging infrastructure (e.g., Voicemail and Email)
The systems team supports nearly every ITS technology project by installing and/or upgrading servers, systems software, databases, etc.
Contact Information
Rita Leonard
Program Administrator
rita.leonard@bc.edu
(617) 552-3403
Need help? Visit www.bc.edu/help or call (617) 552-HELP.
