Learn about:

• The Technology Essentials - Whether you are a student, faculty, or staff these are things that you must know.
• BC Technology Resources - A list of technology resources at BC that can help you.

The Technology Essentials

Your BC Security Credentials: Username, Password, PIN, LDAC, and Eagle-One card

	To use most of BC's technology services, you need to know your BC username and log-in information. For example, your username and password allows access to your email account and your PIN allows access to your voicemail account. Learn more about your BC security credentials and what you can access with them.
	The Eagle-One Card is the official Boston College ID. It allows access to facilities and services all over campus including residence halls, computer labs, libraries and the recreational complex.  Learn more about your Eagle-One card.

Your BC email account

As a member of the BC community you automatically have a BC email account. You can use this email account, or set it up to forward to another existing email account you have with AOL, Hotmail, etc. You can check your BC email account from any Web browser anywhere in the world by going to WebMail at  http://mail.bc.edu. Learn more about email at BC, such as how to set up an "Out of Office" auto-reply, and more. Learn about BC's Spam Quarantine Service which automatically quarantines and deletes messages it identifies as spam.

Phone & voicemail at BC

All undergraduate students, faculty, and most staff have a BC phone number with voicemail. Learn how to check your voicemail, how to make long distance calls, and more. Also learn about the security credentials you need for voicemail and making long distance calls.

Accessing the BC network (from on-campus & off-campus)

As long as you have a BC username and password you can use your computer on the BC network. Once you are connected to the BC network, you can browse the Web, check your email, access department servers and Professor's folders, and much more. Learn how to connect your computer to the BC network, using an Ethernet cable, a wireless connection, a modem to dial-in, or VPN (Virtual Private Networking).

Agora Portal - the BC Intranet

Agora Portal is the BC Intranet. The word Agora is Greek for gathering place. After you log in to  http://portal.bc.edu, you can set your privacy preferences, change your password, renew library books, view your records, and much much more. Learn all about the Agora Portal.

Virus protection for your computer

As a member of the BC community you must keep your computer protected from viruses. Students, get your free copy of McAfee Virus Protection software. Learn how to protected your computer from viruses.

Store and share your files on the Web

Use MyFiles@bc to securely store and share your files on the Web. Your account is already created for you, so just sign in at  MyFiles@bc. Learn more about MyFiles@bc, including how to use it to store your documents & files.

Printing to a BC printer

After connecting to the BC network, you can print to a department printer or to one of the Campus Technology Resource Center (CTRC) printers. Learn how to print to a BC printer.

Have a technology question or problem?

Contact the Help Center: 552-HELP (2-HELP from on-campus), help.center@bc.edu, or www.bc.edu/gethelp. Students: You can also visit the walk-in Help Center in O'Neill 248 next to the Campus Technology Resource Center ( CTRC).

BC Technology Resources

Learn about these technology resources at BC:

• BC Directory Services
• BC Web sites to check out...
• Departments on campus that offer Technology Services
• Public Computing Facility
• Mac & Windows XP Basics
• Software & Hardware at BC
• What are the options for storing your documents and files at BC?
• Interested in creating a Web site?
• Teaching or taking a class?
• Need to register for classes?
• Going to be conducting academic research?
• Are you a staff member who will be working with budgets?
• Are you a faculty or staff member who wants to manage a personal department calendar online?
• Are you a staff member who will work on a department Web site?
• Looking for computer training?

BC Directory Services

• Look up phone and email addresses of other BC community members via the online BC Directory at  www.bc.edu/a-z/directories.
• BC operators can be reached at 552-8000 (2-8000 from on-campus).
• Learn how to set up your email software to look-up BC email addresses automatically.

BC Web sites to check out...

• BC Info ( www.bc.edu/bcinfo) - Check out the Quick Links drop-down list to go to the Academic Calendar, Academic Depts, Bookstore, Computing, Libraries, Student Services, and much more.
• BC Webcams ( http://www.bc.edu/webcams) - See live views of the Boston College campus twenty-four hours a day, seven days a week.
• BC Event Calendar ( http://www.bc.edu/events) - Check out all the major events happening on the BC campus.

Departments on campus that offer Technology Services

Learn about departments at BC that work with technology.

Public Computing Facility

The Campus Technology Resource Center (CTRC) is a public computer lab. Anyone with a valid BC Eagle-One card can use the CTRC.  Learn more about the CTRC, such as their location and hours of operations.

Mac & Windows XP Basics

Need an introduction to your computer? Use these online documents to get started.

Software & Hardware at BC

Learn what software is provided by the University and how to purchase other software packages at educational pricing. Also find out where you can buy personal computers at a discount. Learn more about software and hardware at BC.

What are the options for storing your documents and files at BC?

Learn about the options you have for storing your documents and files at BC.

Interested in creating a Web site?

All BC students, faculty, and staff get 20MB of space to create a personal Web site. Learn about creating Web sites at BC.

Teaching or taking a class?

BC uses WebCT as an e-learning system to complement classroom instruction. WebCT needs no special tools or installation other than your normal Internet browser. Learn about WebCT at BC.

Need to register for classes?

To register for classes at Boston College, you need to use U-View within BC’s University Information System (UIS). Learn how to install BC UIS. Learn how to use BC UIS to register for classes at BC.

Going to be conducting academic research?

Learn what  Research Services (ATS) and the  Libraries can do to help you.

Are you a staff member who will be working with budgets?

Learn  about the Web-based system called PeopleSoft Financials.

Are you a faculty or staff member who wants to manage a personal department calendar online?

CampusTime is a central calendar and scheduling service available to all Boston College faculty and staff. Learn more about  CampusTime.

Are you a staff member who will work on a department Web site?

Collage is a Web-based application that allows Site Managers to easily create and update departmental web pages without having to use an HTML editor, such as Dreamweaver. Learn more about  Collage.

Looking for computer training?

• Faculty and staff: The Training & Communications department offers free, regularly scheduled, demo, hands-on, and online computer training for faculty and staff. Topics include basic computer use, Windows XP, Macintosh OS X, Word, Excel, PowerPoint, CampusTime, MyFiles@bc, and more. Learn more  about this department and the training classes they offer for faculty & staff.