On this page:

• Create a good password
• Create an easy to remember password
• Protect your password
• Change your password
• Forgot your password?

Create a good (strong) password:

• Include both uppercase and lowercase letters (case-sensitive).
• Include both letters and numbers (alpha-numeric).
• Do not include your login name, a.k.a. username, in any form (as-is, reversed, capitalized, doubled).
• Avoid words that can be found in a dictionary (including foreign and technical dictionaries).
• Do not use a password that has been given as an example of a good password.

Note: Before you create your password, please read the specific requirements for BC passwords on the secure  Change your Password transaction in Agora.

Create an easy to remember password:

One possible way to pick a good password is to make up your own acronym. Create a phrase that has meaning to you and pick the first letter of each word. Make sure your phase has numbers in the middle. A combination of numbers and letters is harder to guess or crack with a computer program.

For example:

• "I love to shop for sandals in the Spring." (Il2s4sitS)
• "I'm going to work out 3 times a week." (Ig2wo3taw)
• "Last summer I caught a 30 inch striped bass." (LsIca30isb)

A similar method is to take out all the vowels from a short phrase.

For example:

• "I work 8 hours a day." (wrk8hrsdy)
• "You're once, twice, three times a lady." - Lionel Richie (Yr123tmsLdy)

Note: Before you create your password, please read the specific requirements for BC passwords on the secure  Change your Password transaction in Agora.

Protect your Password

• Memorize your password.
• If you must write down your new password because you are afraid to forget it, then:
  • Never write your username and your password on the same piece of paper.
  • Do not place a written copy of your password on the side of your monitor, under your keyboard, etc.
  • Destroy the written copy as soon as you have memorized your password.
• Do not allow anyone to look over your shoulder while you are entering your password.
• Change your password often.
• Change your password immediately if it has been compromised.

Change your password

You can change your password by using the "Password, PIN, Q&A (Credentials)" option in  Agora. You will be presented with options for changing your password, PIN, and challenge questions.

Forgot your password?

If you forgot your password, you can conveniently have it reset by calling 2-HELP and correctly answering a few challenge questions. If you have not completed your challenge questions, you can go to the  CTRC in O'Neill 250 to have your PIN or password reset.