Boston College provides wireless service to residence hall rooms in the Mods, 90 St. Thomas More Road, 110 St. Thomas More Road, 66 Commonwealth Avenue, Greycliff, Medeiros, Shaw House, Vanderslice, and Walsh. There are several factors that can disrupt the quality of wireless service for you and your neighbors, including cordless phones, unauthorized wireless devices, and even microwave ovens. Please use the following tips for optimal service.
Go to our secure wireless page and click on the link to configure your computer for the secure wireless network, which provides a secure, encrypted, wireless connection. Follow all of the steps, which includes a wireless driver update and methods to prioritize your connection to BC wireless.
One major source of interference is unauthorized wireless devices, most commonly wireless routers, as they communicate on the same radio frequency as the BC wireless network. If you require additional Ethernet network ports for wired peripheral devices, you may only use a device that does not include wireless functionality. ITS reserves the right to disable any unauthorized wireless devices that are disrupting service.
If you experience problems connecting to the BC wireless network, use your computer's network connections setting to view all available wireless networks. If you see wireless networks other than BC's official wireless networks (BostonCollege or bcsecure), contact the Help Center at help.center@bc.edu or call 617-552-HELP (4357).
Microwaves can also cause interference with wireless devices. We are not suggesting that you never use your microwave, but most computers that are within 10 feet of an operating microwave will experience slow connections.
ITS is dedicated to providing excellent service. If you require any assistance, please contact the Help Center at help.center@bc.edu or 617-552-HELP (4357).
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