Article URL: http://www.bc.edu/helpdocs/MYF-tickets.shtml

Summary:  Using tickets you can limit access to a file by length of time or number of visits. You can also use a ticket to share a file with non-BC people and to allow temporary access to your files without editing a file's permissions. On this page, learn how to use tickets.

Learn how to:

• Create tickets to limit access to your files & share with non-BC people
• View or delete tickets

Creating tickets to limit access to your files & share with non-BC people

To create tickets to limit access to your files & share with non-BC people:

1. Locate the folder where your file is. Learn about navigating folders.
   
   
2. Next to the file, click the Info icon:
   
   
3. Click the Tickets link (see Figure 1).
   
   Figure 1: Click the Tickets link.
   
   
4. Click the Create Ticket (see Figure 2).
   
   Figure 2: Click the Create Ticket.
   
   
5. On the Create ticket page, do the following (see Figure 3):
   • In Define Permissions, select whether to allow Read or Read and Write access to this file.
   • In the Lifetime options, select whether to allow Unlimited visits or Limited visits
     • If you select Limited to, be sure to specify the limit.
   • Click OK.
   
   Figure 3: The Add ticket page.
   
   
6. A hyperlink to this file appears (see Figure 4), which you can copy and paste into an email or a document. Note: Because the link only points to a specific file, that file can be changed or edited over the lifetime of the ticket so that any time someone clicks on the link, the correct and most current version of that file appears.
   
   Figure 4: A hyperlink to this file.
   
   
7. To email a link to this file, click the Email icon (see Figure 5).
   
   Figure 5: To email a link to this file, click Email icon.
   
   
8. Learn how to email links to your files.

 

Viewing or deleting tickets

To view or delete tickets:

1. Locate the folder where your file is. Learn about navigating folders.
   
   
2. Next to the file, click the Info icon:
   
   
3. Click the Tickets link (see Figure 7) to see a list of tickets for the file.
   
   Figure 7: Click the Tickets link.
   
   
4. To delete a ticket, click the Delete icon:  (see Figure 8).
   
   Figure 8: To delete a ticket, click the Delete icon.
   
   
5. To return to the file management page, click Back .