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Information Technology Services

Connect Game Consoles, Media Players, Smart TVs, etc.

manually connect devices to the internet

Some devices, such as game consoles, media players, and Smart TVs, must be manually registered in order to connect to the "BostonCollege" wireless network. Use a computer that is already on the BC network, and follow the steps below:

  1. Find your device's MAC address (also called Hardware Address). A MAC (Media Access Control) address is a 12-digit alphanumeric code that is unique to each piece of networking hardware. To find the MAC address, consult your smartphone, gaming console, or other device's user manual or Google it. See instructions for commonly-used devices.
  2. Once you have the MAC address, use a computer that is already connected to the BC network, go to helix.bc.edu, and select "Register Other Devices" to register your device on the BC network.
  3. Restart your device, and then connect the manually registered device to the "BostonCollege" wireless network.
    Note: It can take up to 2 hours for device registration to complete.

NOTE: Please be advised that not all services associated with these types of devices will work on the BC campus. These devices were designed to work in home network environments, and therefore do not fully function on a campus network environment.

Need help? Call the Help Center at 617-552-HELP (4357), bring your device to the Walk-In Help Desk, or message us at live tech support chat (M-F 9am-5pm).


Trying to connect a computer, smartphone, or tablet? 
 Learn how to connect to the eduroam network.

Note: To ensure the quality of the BC-provided wireless service in the common areas, ITS will disable and remove any unauthorized wireless routers or other access points found to be interfering with the BC wireless network.

 

Finding your MAC address on commonly-used devices:

Game Consoles: 

XBOX One

Press Menu > Settings > Network > Advanced Settings > "Wireless MAC"

Playstation 4

Settings > Network > View Connection Status: "MAC Address (Wi-Fi)"

XBOX 360

System > Network Settings > Wireless Network > Configure Network > Additional Settings > Advanced Settings

Playstation 3

Settings > System Settings > System Information

Nintendo Switch

Home screen > System Settings > Internet

Media Players:

AppleTV

Menu > Settings > General > Network > "WiFi Address"

The MAC address can also be found on a label on the bottom of the original box.

Roku

Settings > About

The MAC address can also be found on either the back or bottom of the Roku device.

Amazon Fire TV Stick

Settings > System > About

Smart TVs:

Varies by model. Usually under Settings > Network.


Wired connections

The wired network is only available in some of the residence halls. For this reason, ITS recommends you use wireless for all your devices. However, if you need access to a wired network jack, contact the Help Center at 617-552-HELP (4357) or message us at live tech support chat (M-F 9am-5pm).

Note: To ensure the quality of the BC-provided wireless service in the common areas, ITS will disable and remove any unauthorized wireless routers or other access points found to be interfering with the BC wireless network.