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Information Technology Services

macOS High Sierra (v. 10.13) at Boston College

Apple released macOS High Sierra (v. 10.13) commercially on September 25, 2017. Learn more from Apple.


What does BC Recommend?

Currently, ITS is testing this release with BC supported applications (and waiting for vendors to update their software to be compatible). Please note that High Sierra (v. 10.13) has some known compatibility issues with the software and services you use on campus:

  • Office 2011 is not supported on High Sierra (v. 10.13).
  • Office 2016 must be updated before upgrading to High Sierra (v. 10.13).
  • Learn about other compatibility issues on the macOS Application Support Grid (sign-in to BC Wiki required).

Because of these incompatibilities, it may be in your best interest not to upgrade now, unless you have a specific need to use High Sierra.

Before you upgrade to High Sierra, make sure your computer and all software is compatible with this version. Check the macOS Application Support Grid (sign-in to BC Wiki required).


How do I get help with High Sierra (v. 10.13)?

If you have issues with High Sierra (v. 10.13), contact the Help Center (617-552-4357 or for assistance.