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Information Technology Services

Connected Backup Service (formerly Iron Mountain)

ITS offers a remote, automated backup of faculty and staff computers using a product called Connected Backup by Hewlett Packard (formerly owned by Iron Mountain). Users of the service are offered automated backup of their computer and have the ability to recover files from any location using a web browser.

Note: If your department would like an ITS representative to come by to speak about Connected Backup and demonstrate its use, please contact the Help Center at (617) 552-HELP (4357).

Getting started

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Registration Links

Frequently Asked Questions

  • FAQ (Frequently Asked Questions)
  • Technical FAQ - This page is intended for technology support staff (TCs, etc) and other computer savvy members of the community.

More information


Retrieve files and manage your account