Work Order Center

ONeill

To place a Work Order please login to Agora.



Work Order Center

The Work Order Center is the heart of the Facilities Management Support Systems. The capable work order staff manage an Oracle based work order system called Maximo. Using this system, the work order staff communicates the needs of the Boston College Community to our professional staff of housekeepers, tradespeople, health and safety professionals and construction managers.

To place a Work Order please login to Agora.

The Facilities Management Department values your feedback on any facilities, service, project or work order related matter. If you have any questions or would like to comment, then please contact us. Your feedback is appreciated and we thank you.

Telephone: 617.552.3048
Fax: 617.552.0348
E-mail: wocenter@bc.edu

Summer Hours  
Mon - Thu: 7:30 AM - 5:00 PM
Fri: 7:30 AM - 4:00 PM
   
Academic Year Hours  
Mon - Thu: 7:30 AM - 10:00 PM
Fri: 7:30 AM -  6:00 PM
Sat: 10:00AM-  6:00 PM

For all after hours emergencies, contact Boston College Police at 552-4440.

When placing a Work Order please provide the following information:

  • Your Name
  • Your Phone number
  • Building and room number
  • Detailed description of the work that needs to be done.  If you are calling from an apartment or suite, please be sure to include which room the problem is in (e.g. bathroom, living room, etc.)
  • Email address

It is essential that all above information be provided in order for us to better serve you and complete your work order in a timely manner.

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Student Employment Opportunities

The Facilities Management Organization is committed to supporting the integration our students' academic and financial needs into our daily management responsibilities. We have a continuing need for student assistance developing and supporting programs within our organization that provide the student with realtime quantifiable job experiences, and our organization with the best of Boston College’s developing professionals and academic teaching.

Examples of Facilities Management student support areas are:

  • Communications: Web site development, editing and maintenance
  • Operations Management: Work Order database support, systems analysis and process design
  • General Management: Accounting, Human Resource and general business process management
  • Education: Classroom and web based training programs and instructional resource development
  • Computer Science: Desktop PC support, database development, Organizational IT research and development, departmental systems, process standardization and support
  • Sciences: Environmental Health and Safety program development and management support

 

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