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Communication Skills Programs

scheduled employee development programs

Fall 2015 Program Offerings


Storytelling for Leaders
Presenter: Trisha Griffin-Carty
Tuesday, October 20th - 9:00am to 12:00pm

The research is in. Whether the venue is giving an update, pitching a new idea or securing resources, workplace stories, developed and told effectively, can influence outcomes.

Why? Because well-crafted, concise, compelling stories create images in the listener’s mind that last long after the presentation (or conversation) is over. Successful leaders know that using stories to  "get their message across" is key to achieving department and organizational goals.

This highly interactive session will provide practical tools for participants to do the following:

  • Learn how to identify stories in your environment that will support your purpose and resonate with your listeners.
  • Start with the basics and move from a straightforward “account” to a story that includes both logic and emotion.
  • Apply a three-step model to one of your own examples, draft a story, share with a partner and receive feedback.
  • Create a tracking system that reduces time spent looking for the “right” story for a specific audience.

What's your story? Take this opportunity to move beyond reciting facts to telling stories that get results!

Supporting University Competencies: Continuous Learning, People Development


Communications First Aid
Presenter: Michael Connolly
Wednesday, Octoer 21st - 9:00am to 12:00pm

We have all experienced situations where communications went downhill or even "off the rails."   Your role may have been primarily sender, receiver, witness or some combination.  How did you respond?  Would you like to feel more prepared and resilient the next time such a breakdown occurs?  Consider developing your own, personalized communications "first aid" kit.

In this workshop, we'll look briefly at common breakdowns and contributing factors such as stress, timing, and style and cultural differences.   We'll explore your instinctual or habitual responses and the resources you already have at hand, including role models.  Using creativity, empathy and humor, we'll work on expanding your repertoire and your readiness to use it.

Topics and tools will include buying time and defusing situations, the hidden role of self-talk and self-empathy, and ways to use language to create space and restore a sense of safety.  Through video, reflection, discussion, and non-threatening experiential exercises, you will add at least three items to your personal communications First Aid Kit - a gain some experience using them.

Supporting University Competencies: Communication


If you are interested in any of the session listed above, please register as space is limited.



Coming Soon...

Dealing with Difficult People- Tuesday, November 10th - 9:00am to 12:00pm