What Do You Say When . . . ? Tips for Communicating with Confidence
Trisha Griffin-Carty, Griffin-Carty Communications
When was the last time you were in a conversation where you felt you did not get your point across . . . or not as effectively as you might have wished? What got in the way? What would you have done differently? Electronic communication has not replaced the need for clear, concise conversations in the workplace: between you and your employee, supervisor, colleague, student, or customer. Learn the content and context of workplace conversations and practice your on-the-job communication skills. In this highly interactive workshop, you will:
identify characteristics, benefits and potential risks of assertive communications
follow a three-step model (“think, write, say”) for challenging conversations.
create and practice “dialogue” for specific participant-driven scenarios.
receive feedback and suggestions for immediate application
Wednesday, October 29, 2008
1:30-3:30
Walsh Hall Function Room
University-wide Competencies
Communication and Continuous Learning
Cross Cultural Communication
Adrienne Nussbaum, Director, International Students and Scholars Office and Dacia Gentilella, Learning Skills Specialist, Learning to Learn
Ever feel like you just didn't understand what someone else was trying to say? This interactive workshop will explore how culture, values, assumptions and perceptions can have an impact on our day to day interactions with other people, and our ability to communicate effectively with them. Through exercises, role-plays, and discussion we will examine both verbal and non-verbal behaviors and how they can differ based on culture, race, gender, and ethnicity.
University-wide Competencies
Communication, Valuing Diversity, Teamwork, and Continuous Learning
Wednesday, October 22, 2008
9-12
Walsh Hall Function Room