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For Faculty & Staff

The Office of the Dean of Students

Students Volunteering at a Soup Kitchen

The Office of the Dean of Students works closely with faculty and staff throughout the campus community to support student development throughout the college years. In the next tab, you will find some frequently asked questions to assist you when working with students. If you do not find an ansewer to your question, please feel free to contact one of the following staff members in the Office of the dean of Students to assist you:

Disability Services Questions

Disability Services Staff
disabsrv@bc.edu 617-552-3470
 

LGBTQ Student Outreach & Support Questions

Caroline Davis, Assistant Dean
caroline.davis.2@bc.edu
617-552-3470

Sexual Misconduct Policy & Resources Questions

Corey Kelly, Student Conduct Manager
corey.kelly@bc.edu 617-552-3470

Student Conduct Process Questions

Kristen O'Driscoll, Assistant Dean of Students
kristen.odriscoll@bc.edu 617-552-3470
 

Students in Distress or Crisis (Non-Emergency) Questions

Caroline Davis, Assistant Dean of Students
caroline.davis.2@bc.edu 617-552-3470
 

General Questions about The Office of the Dean of Students

Phone: 617-552-3470
Email: deanofstudents@bc.edu

If you would like to speak with someone concerning a student in distress between the hours of 9am and 5pm contact the Office of the Dean of Students (DOS) at 617-552-3470 or University Counseling Services at 617-552-3310.  After 5pm or on weekends or holidays, contact BCPD at 617-552-4440.  BCPD will be able to access appropriate assistance for you.

For additional information, visit Student Outreach & Support.

What to do in an EMERGENCY situation:

If you believe there may be imminent danger of harm to a student or someone else, immediately call the Boston College Police Department (BCPD) for assistance at 617-552-4444; if you are off campus, dial 911. If you need help in assessing the situation, call the University Counseling Services at 617-552-3310 between the hours of 9am and 5pm; after 5pm contact BCPD at 617-552-4440.

What to do in a NON-EMERGENCY situation:

If you would like to speak with someone concerning a student in distress between the hours of 9am and 5pm contact the Office of the Dean of Students (DOS) at 617-552-3470 or University Counseling Services at 617-552-3310.  After 5pm or on weekends or holidays, contact BCPD at 617-552-4440.  BCPD will be able to access appropriate assistance for you.

For additional information, visit Student Outreach & Support.

The Disability Services Office serves students with medical, phyisical, psychological, and temporary disabilities.

Students with learning disabilities are served by the Connors Family Learning Center.

For additional information about eligibility for services, visit Disability Services Eligibility.

Students who are eligible for the services offered by the Disability Services Office need to register by completing the Disability Services Office Registration Form available on the Disability Services Forms & Policies page.

Students will also need to call the Office of the Dean of Students at 617-552-3470 to schedule an appointment with Dean Paulette Durrett, and they will need to bring documentation from their healthcare provider stating their disability and the accommodations recommended by the provider.

Students who are registered with the Disability Services Office (DSO) to receive accommodations will have submitted their professors email addresses to DSO.

DSO will send email notifications to faculty outlining what accommodations the student is to receive in compliance with ADA regulations.

For additional information about common accommodations, notification, and descriptions of some types of disabilities, visit Important Information for Faculty.

Students who are about to participate in conduct proceedings may want a listening ear or more information about what to expect. It is important to remember that there is always more than one side to the story and that the student may likely not be presenting the full picture of the incident due to a lack of information. As a university employee, you will want to balance your individual support of the student with acknowledgment of this lack of information. Avoid taking firm sides (“That is so wrong!”) without having all of the details, as it will only further confuse the student. Instead, you can assist by referring students to accurate information about how the conduct system functions (see below). It is okay to admit that you don’t have the answer, but that you are willing to help them find it.

Examples:

“I can understand how stressful this must be for you to be in this situation.”

“Let’s see if we can gather more information on what to expect so that you’ll be prepared for next steps.”

“I am here for you if you want to continue to process this experience moving forward.”

Additionally, students are allowed to have one adviser of their choosing during the hearing process. If you are comfortable serving in this capacity, you may choose to act as the student's adviser. For additional information about serving in this capacity, visit Section 5.0, Student Conduct System of the Student Guide.

Introduction

As a Boston College faculty or staff member, you may be in a unique position to assist students who have experiencd sexual assault, dating violence, stalking, or other forms of sexual harassment. Students typically confide in individuals they trust. If a student discloses information to you relating to some form of sexual misconduct, please use the following information as a guide in responding to this disclosure.

If a student discloses sexual misconduct to you:

Step 1: Care for the Student
  • Ensure they are safe
  • Listen and avoid  judgmental questions - don't ask any questions that starts with "why"
  • Tell the student that you believe them
  • Inform them of your duty to report
Step 2: Connect the student with resources
Step 3: Contact the Title IX Coordinator for Students

What do I say?

Sexual misconduct can be a difficult topic to discuss, particularly given your reporting responsibilities. Below is a suggestion for how you might respond to a student's disclosure:

"I appreciate what you have been able to share with me. Before you tell me more, I want to let you know that I will need to contact Katie O'Dair, the Student Affairs Title IX Coordinator. She is the one person on campus whose responsibility it is to know about incidents of sexual assaualt, and she helps support students and coordinate possible next steps."

Additional Information

For additional information, including important definitions, the sexual misconduct hearing process, and additional resources, visit Sexual Misconduct Policy and Resources.

  • Listen attentively and supportively.
  • Never assume anything about their sexual orientation, gender identity, or gender expression - let them disclose those aspects of their identity at their own pace and discretion.
  • Be aware of your own possible preconceived notions, lack of knowledge, and/or biases around issues of gender and sexual variance, and try your best to avoid saying anything that could inadvertently insult the student (i.e. microaggressions).
  • Remember that this may be a HUGE step for them; you may be the first institutional figure or non-family member/friend they've sought out to discuss their LGBTQ identity.
  • Remember that everyone's lived experiences are unique and while you can't "understand" what someone is going through, you can relate, empathize, offer support, and help create a safer, more welcoming environment.
  • If you or someone close to you identifies as LGBTQ, feel free to disclose that as it may help facilitate a more meaningful conversation.
  • Try not to pathologize their sexual or gender variance; don't immediately suggest counseling as they may not need it.
  • If they are seeking some additional support or resources beyond your capacity, point them in our direction: Caroline Davis, Assistant Dean of Student Outreach & Support (caroline.davis.2@bc.edu) and/or John Winslow, Grad Assistant for LGBTQ Student Outreach & Support (john.winslow@bc.edu) and/or Han Bertrand, Grad Asstant for LGBTQ Student Outreach & Support (han.bertrand@bc.edu).

Introduction

Boston College has a specific program to help you immediately address concerns related to bias or hate crimes and bias incidents. When you become aware that a student has experienced a bias incident or bias/hate crime, as explained below, recognize that the student may be experiencing a wide range of emotions including shame, anger, fear, and denial. The student will benefit from a caring response that allows him/her to feel some level of control in choosing the action to address the crime or incident. Boston College’s Hate Crimes and Bias Motivated Offensive Conduct Protocol, administered by Boston College’s Office for Institutional Diversity, permits the student to choose the course of action.

A bias/hate crime is not separate, distinct crimes, but rather traditional criminal offenses under federal or state law that are motivated in whole or in part by the offender’s bias toward the victim’s race, religion, disability, sexual orientation, nationality, gender, or ethnicity. Bias-motivated offensive conduct is behavior that, whether or not criminal, constitutes a violation of behavioral standards and policies listed in the Student Guide or Professional Standards of Boston College, and that is motivated in whole or in part by the offender’s bias toward the victim’s race, religion, disability, sexual orientation, nationality, gender, or ethnicity. For complete policy definitions, visit Boston College Hate Crimes and Bias Motivated Offensive Conduct Definitions.

How you can help:

If the student believes s/he is the victim of a crime, s/he should immediately contact BCPD (617-552-4440). BCPD will also report the matter to the Office for Institutional Diversity and the Dean of Students.

In addition, to support its goal of monitoring and maintaining a climate based on civility, decency, and respect, Boston College also responds to acts of bigotry, harassment, or intimidation by unknown perpetrators that are directed toward a member(s) of the Boston College community based on age, color, creed, disability, ethnicity, gender, gender identity or expression, marital status, national origin, race, religion, sexual orientation, and/or veteran status. If a bias related incident is reported to you, assist the student to identify the most appropriate path for him/her to report the matter by reviewing the available options under University Responses.

Additionally, counseling is available through University Counseling Services (617-552-3310). Other bias-related Boston College support services may be found under Support Resources.

Report / Consult:

  • Contact Richard Jefferson, Executive Director of Institutional Diversity to consult and coordinate a University response.
    617-552-3334 ● jefferso@bc.eduwww.bc.edu/diversity ● 129 Lake Street, Room 211 (Brighton Campus)

Respond:

If you meet with the student, follow the below principles:

  • Thank the student for coming to you, and tell them “I’m listening.” Mirror the language they use to avoid labeling their experience.
  • Inform the student as soon as possible what your reporting obligations are, and ensure that you’re being accurate: 
    • “As an employee at BC, I do have to share what you choose to tell me to Richard Jefferson, Executive Director of Institutional Diversity. If you’re open to it, he may have the Office of Student Conduct follow up with to see what kind of support they can provide.”
  • Ask the student whether they feel safe now. Do they need immediate medical attention and would they like someone to accompany them?
  • Ask open ended questions beginning with, “If you feel comfortable sharing…” in order to learn more about what happened. If you begin to ask “why…?” don’t ask.
  • Although your role might be to assess for safety in the community, avoid asking for invasive details of the incident. These are not necessary to support the student now.
  • Avoid being directive, and instead be empowering by asking, “What can my supervisor and/or I do right now to be helpful?” or “What do you need in this moment?”
  • Check in with yourself throughout the disclosure: Are you struggling with bias, discomfort or feeling triggered? Can you take a deep breath and continue?
  • Remind the student that there is no obligation to do anything now, and that their options are just that— optional.
  • Offer to connect the student with the Office of Student Conduct or another referral resource.
  • Ensure that you’re keeping students’ personal information confidential by not sharing any details of the report with anyone other than Richard Jefferson, BCPD, or the Office of Student Conduct. 

Additional Information

For additional information, visit Hate Crimes and Bias Motivated Offensive Conduct Protocol.


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If you do not find an ansewer to your question in the FAQ, please contact one of the below staff members in the Office of the Dean of Students to assist you. For a complete staff listing, visit Dean of Students About Us.

Disability Services Questions

Disability Services Staff
disabsrv@bc.edu 617-552-3470

LGBTQ Student Outreach & Support Questions

Caroline Davis, Assistant Dean
caroline.davis.2@bc.edu
617-552-3470

 

Sexual Misconduct Policy & Resources Questions

Corey Kelly, Student Conduct Manager
corey.kelly@bc.edu 617-552-3470

Student Conduct Process Questions

Kristen O'Driscoll, Assistant Dean of Students
kristen.odriscoll@bc.edu 617-552-3470

Monica St. Louis, Assistant Dean of Students
monica.stlouis@bc.edu 617-552-3470

Students in Distress or Crisis (Non-Emergency) Questions

Caroline Davis, Assistant Dean of Students
caroline.davis.2@bc.edu 617-552-3470

General Questions about The Office of the Dean of Students

Phone: 617-552-3470
Email: deanofstudents@bc.edu