1: How do I get a Purchasing Card?
Answer: See your departmental Purchasing Card contact.
If you are not aware of who was selected as the Contact by your department, ask your Responsible Budget Administrator.
2: What do I do if the card does not work or is denied?
Answer: If the card doesn’t work or if the card is denied, check the credit limits with your Purchasing Card Contact. The contact can review the Budget Detail in the Commitment Control module of PeopleSoft. If you have sufficient funds, contact the Purchasing Card Administrator in Procurement Services at 2-3055. In some cases, it may be a case where the vendor is listed with VISA as a supplier of items that are not authorized on the BC card. In other cases, it may be that the specific vendor has some requirements that Procurement Services can address. In these cases, Procurement Services will contact the vendor and the bank to resolve the problem.
3: How do I increase the limit on my card?
Answer: Your Purchasing Card Contact determines the limits. Adjustments are made by the Contact by changing the amount in the 320 budget for annual limits. Cardholder limits are adjusted by the Contact on-line.
4: How do I report a lost or stolen card?
Answer:
- Call 1-800-344-5696.
- Do not request a replacement card.
- Complete the Lost/Stolen card form.
- Contact the Purchasing Card Administrator at ext. 2-3055.