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Health Care For All

Nature and Purpose
Health Care For All seeks to create a consumer-centered health care system that provides comprehensive, affordable, accessible, culturally competent, high quality care and consumer education for everyone, especially the most vulnerable.  We work to achieve this as leaders in public policy, advocacy, education and service to consumers in Massachusetts.  Our work is guided by these core values:

  • Collaboration and Community: We value community building and collaboration among our staff, board of directors, partners, and consumers as our source of strength and as our key to positive change.
  • Consumer Voice: We supply strategies and tools to empower the consumer voice in the work of improving the health care system for everyone.
  • Diversity: We value acceptance of and respect for each individual and community and strive to achieve representation of the communities we serve in our staff, board and coalitions.
  • Education and Awareness: We value educating consumers about their rights and options in the health care system so they can access the resources they need.
  • Equity: We believe health care should be a basic human right for everyone.
  • Inclusiveness: We value participation from our directors, staff, outside partners, and communities in our work.
  • Quality of Work Life: We value a work environment that is enjoyable, respectful, safe, inclusive, family-friendly, work/life balanced, and supportive for all staff.
  • Transparency: To build trust among all stakeholders, we believe everyone should have fair and equitable access to information and processes about all aspects of the health system, including our own work.

Tasks
PULSE students will be trained to work on Health Care For All's Helpline, a resource that is free and available to everyone, answering callers' questions about health care in Massachusetts. Students will be able to help callers apply for health insurance programs through the state and understand their health care options. PULSE students must be willing to learn about the public and private health care system in Massachusetts and stay up-to-date with current health care policy.  There will also be other administrative duties such as mailings and reporting to the supervisor.

Time Requirement

Helpline hours of operation are 9:00AM - 5:00PM, Monday - Friday.
Scheduling is flexible between these hours, but placement work cannot be completed outside of these hours.  The exact days will be determined by both the student and supervisor.

Supervision

Meetings with the supervisor will be held as needed at the student's request.

Address
30 Winter St. 9th Floor
Boston, MA 02108