For PULSE Supervisors
Complete Resource Guide to the Year in PULSE
Introduction: What's here for me?
This page is designed to be a full resource guide to PULSE Supervisors. It is our hope the content herein includes the forms, dates, and resources you might need to fulfill your role as a PULSE Supervisor.
Look out for the following items:
- PULSE Calendar for Supervisors: Contains all dates pertinent to PULSE student schedules, the PULSE Placement Process, and deadlines.
- Downloadable forms: As you need them throughout the year, find the Learning Work Agreement and Semester Evaluations here.
- PULSE Supervisor Manual: View the pdf version of the Supervisor Manual, filled with in depth history of PULSE, and the foundation for the service experience.
- Frequently Asked Questions: Not surprisingly, many PULSE Supervisors face similar obstacles, and encounter similar questions. This resource is intended as a self-service shop for sharing some of the more frequently asked questions.
End of the Year Supervisor Feedback Survey:
Please take a few minutes to complete the Year-End Supervisor Feedback Survey to aid our staff as they work to improve our program, and prepare for the next year over the summer months.
Please first REVIEW your agency's description in the 2012-2013 PULSE Print and longer website descriptions. Consider how the tasks you would like PULSE students to focus on this year, the times during which you would prefer them to serve, or other items might change for the upcoming year. Submit any revisions for the upcoming year to the PULSE Office via email or the above survey.
Learning Work Agreement: Please complete a LWA in conjunction with each PULSE student. Be sure to schedule a one-on-one meeting with each student to review the LWA in time for the student to submit the LWA to his/her professor by Friday October 25th, 2013
Fall Semester Learning Work Agreement for Elective Students If you have accepted any elective students for the Spring Semester, please complete and discuss the PULSE Learning Work Agreement specifically designed for elective students. The students are responsible for submitting the LWA to their professor by Friday October 25th, 2013.
Spring Semester Learning Work Agreement Addendum If a student's tasks, schedule, or goals are changing significantly, and either you or the student would like to document these changes, use the PULSE Learning Work Agreement Addendum. Please submit the form to the PULSE Office by Friday February 7th, 2014.
- The Placement Process
- Tips for Scheduling Student Service Time
- Elective Students
- Learning Work Agreement
- Fall Evaluations
- Transitioning to Spring Semester
- Learning Work Agreement Addendum
Question: Check back for updates - Summer 2013
- Students are expected to serve 8 hours on-site per week. Most supervisors find this is best done in two 4-hour shifts each week. A few students are able to serve one 8-hour day per week.
- Be VERY CLEAR about the times students may serve at your site by indicating the hours available for on-site service time on the website, at the Town Meeting, and on tours.
- Ask students to indicate their availability in terms of placement shifts.
- Many supervisors do not give students a choice in terms of their schedule - after asking their availability, supervisors schedule students in a way that meets the placement's needs first.
Question: What is a PULSE Elective Student?
Answer: PULSE 'Elective Students' are enrolled in either of our PULSE Elective Courses, there are two offered per semester. These courses are distinct from the core PULSE year-long academic program in a few ways: a) students may enroll in an elective for one semester only, b) students have typically already completed their core philosophy/theology courses, c) students tend to be upperclassmen/women, and d) some elective students have already completed core PULSE.
Question: How is the service requirement different for elective students?
Answer: PULSE Elective Students fall into two categories, those fulfilling a 'full PULSE placement' serving 8 on-site hours per week, and those serving approximately one 4-hour shift per week. It is the student's responsibility to be upfront about identifying him/herself as an 'elective student.'
Question: What do I need to consider and know about elective students in the Placement Process?
Answer: You have the following options in terms of accepting elective students: a) open to elective students serving 4 hours for one semester, b) open to elective students serving 8 hours only, OR c) open to elective students that commit for the entire year only. Although we recommend that all supervisors ask if students are in a PULSE elective or the core course, it is ultimately the student's responsibility to inform you during the Placement Process.
Question: How is the PULSE Paperwork different for Elective Students?
Answer: If the elective student is committed for 8 hours/week, please follow the guidelines for all PULSE students and complete the original Learning Work Agreement form. If the elective students is committed for 4 hours/week, we have an alternate Learning Work Agreement and Semester Evaluation. It is the student's responsibility to bring the appropriate LWA form to your supervisor, and to submit the forms to the PULSE Office by the appropriate deadline. We have designed these alternate forms to make your job easier - they (hopefully) require less work of you, but the same investment of the student. Please make use of the appropriate form.
Question: What is the Learning Work Agreement?
Answer: The Learning Work Agreement (LWA) serves as the learning contract between each student and placement supervisor. The content of each students' LWA describes the supervisor and student's expectations for the year. Logistical items covered in the LWA include: placement schedule, absence policy, student tasks, and how the student can best seek guidance. Other items included in the LWA are: qualities the supervisor hopes the student will develop to be most effective at placement, personal goals the student has, and how the student must conduct his/her self at placement.
Question: The Learning Work Agreement is due WHERE and WHEN?
Answer: It is the STUDENT’S responsibility to submit the document on-time, however, we hope that you will set up individual meetings with your students to review the LWA that are best for your schedule in advance of this date. Each student will be introduced to the LWA and receive instructions from their PULSE Council Member.
Question: What is the process for completing the LWA?
Answer: Prior to meeting with each student, both you and the student must complete your respective sections of the LWA. I have attached a copy of the LWA for your use – we ask that ALL documents be typed. PLEASE DO NOT HESITATE to use similar content for all students at your site – it is quite reasonable to expect similar learning objectives, tasks, and development qualities of all students, (Questions 1-3). Many supervisors have found it useful to create a LWA “template” for their agency, to reduce the magnitude of this task.
During individual meetings with students, the contents of the LWA should be reviewed and discussed. You should be prepared to answer questions about your expectations for them. In particular, please be clear with students about your policies regarding attendance. As you may recall, for a student to earn an A or A- for their placement work students must “exceed all or most expectations,” (see attached Guidelines for Placement Work and Grading Process for details). Council members will explain to students that the LWA defines the expectations for their service work, and that an A or A- is given only when he/she exceeds the expectations defined in the LWA. Students are encouraged to ask, during these meetings, what an “A” looks like at your site. At the end of the meeting, please feel free to email the final document to students and ask that they print it out for submission. (*in this case, electronic signatures are fine) Finally, please do save a copy of the complete LWA for your reference throughout the semester, and especially at when the time comes for grading.
Overview: In many ways this meeting should serve as the foundation for your relationship with each student for the year. It is an opportunity to clearly define your expectations of them, as well as to let them know when and how you will be available to them. Many supervisors like to specify how they prefer to be contacted by students, (phone/email). Others like to set-up a weekly check-in time at this meeting. Regardless of your preference, now is the time to consider how you will monitor PULSE student performance throughout the semester, and how you will deliver feedback throughout the semester to ensure students meet your needs, and have an opportunity to improve.
Question: What is the process for completing Fall Evaluations?
Answer: Before students’ last day of placement work, PULSE supervisors should fill out electronically the first 2 pages of the evaluation form, putting an X by the appropriate grade. We ask that all supervisors complete the evaluation in MSWord to provide for easier submission via email. Given this request, we will accept electronic signatures. It is essential that you discuss your evaluation with each individual student during a one-on-one meeting. It is important that students receive candid written comments about their work at your agency, and that these comments support the final grade. It is also important for PULSE students to have an opportunity to talk with you about their evaluation.
The students will access the third page of the evaluation independently, and will complete it to assess their progress, comment on their PULSE placement experience thus far, and respond to your evaluation. Please make time for your PULSE students to fill out the third page before you return the completed evaluations. Students will receive information regarding the Fall Evaluation immediately following Thanksgiving Break.
Placement supervisors are responsible for emailing (email@example.com or firstname.lastname@example.org) completed evaluation forms, including the student portion, to the PULSE office. Please DO NOT return evaluation forms to the PULSE office via the student.
Question: When will students return to placement?
Answer: Placement work resumes on the first day of classes, this year that date is Monday January 14th.
Question: How does student scheduling work for the Spring Semester?
Answer: When scheduling students for their shifts during the fall Placement Process, you may expect students to commit to the shifts set at that time for the entire year. We instruct students to assume that their schedule is for the entire year, unless you, their supervisor, indicate otherwise. If the student's schedule demands a change to the placement schedule, (there are many legitimate circumstances in which this will be the case), we encourage him/her to discuss this with you before the end of fall semester, to explore his/her options. We expect that any changes will be made only if they are mutually beneficial.
Question: How do I select Spring Elective students?
Answer: We will have students enrolled in PULSE elective courses in the spring semester only, and these students will be seeking a placement. Your council member will have asked you at the beginning of September if you are open to accepting one semester elective students in the spring semester, but he/she will likely confirm your interest the first week that classes resume. We will aim to transition these students to placement schedules as quickly as possible. To do so, we will be distributing a list of available placements will supervisor contact information to those students on an as-needed basis. We will encourage them to contact you directly, indicating their interest and available schedule.
Question: What is the LWA Addendum?
Answer: The LWA Addendum is an optional document that may be initiated by either the student or the supervisor. It is an opportunity to document changes in schedule, schedule policy, goals, or tasks for the second semester of service. Perhaps the goals from the first semester have already been achieved. Perhaps a new schedule means that the student is participating in different programs, and his/her tasks have an entirely new focus. Perhaps you and a student were not on the same page at the end of fall semester about the expectations for placement work - the LWA Addedum is an opportunity to clean the slate and beign on the same page for the second semester.