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Frequently Asked Questions

boston college transportation and parking services

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1. How do I park in the garage without a permit?
2. What do I do if I get a ticket?
3. I got a $75 ticket for parking on the wrong floor. Why is it so much money?
4. How do I appeal a ticket?
5. What do I do if my appeal is denied?
6. I have friends coming to visit. Can they park overnight?
7. When can I apply for a parking permit?
8. How do vendor/contractors get permits?
9. How much is a permit for contractors?
10. I have a medical issue. Can I get parking?
11. What students are eligible for parking permits?
12. Do I have to move my car off campus before a football game?
13. I am attending a football game at BC and do not have a parking permit. Where can I park?
14. Where do I pick up my parking permit?
15. What do I do if my transponder does not work?
16. What time does the shuttle bus start running?
17. I asked _________ about parking at Boston College and was told __________. Then I got a ticket.
18. What do I do if I lost my permit or had it stolen?
19. What do I do if I lost my transponder or had it stolen?
 

1. How do I park in the garage without a permit?

Upon entering, take a ticket. The gate arm will go up, and you must park on the third floor or above in visitors' parking. When entering from Beacon Street, you enter on the 2nd floor and must go up one floor to park. Faculty, staff, and students cannot qualify as visitors.
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2. What do I do if I get a ticket?

You must pay or appeal your notice of violation within 14 days of receiving the ticket.

You have three options:

1. Please go to http://bc.edu/payparkingtickets to pay for tickets online using a credit card. You must have the ticket number and license plate number of the vehicle. Please wait 2 business days for ticket information to be downloaded.

2. Payments can be made in person. Cash or checks must be made payable to Boston College. If you are a student you may also choose to have your student account billed for the entire amount.

3. Checks only, no cash, can be mailed to:

Boston College
Transportation & Parking
Rubenstein Hall – Auxiliary Services
140 Commonwealth Avenue
Chestnut Hill, MA 02467

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3. I got a $75 ticket for parking on the wrong floor. Why is it so much money?

Space is extremely limited on campus. We work very hard to control the limited supply of parking we have.
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4. How do I appeal a ticket?

Appeal Process:

1. Appeals must be submitted to the transportation and Parking office within 14 calendar days of the violation. Please wait 2 business days for ticket information to be downloaded.

2. Use our online appeal option: www.bc.edu/offices/transportation/appeals.html

Members of the Parking Advisory Council will adjudicate appeals. Rulings are final. No other submission of information will be accepted, including live appearances.

PLEASE NOTE: Three unpaid tickets and/or fines not paid within 60 calendar days of violation date may result in vehicle towing at the expense of the owner.
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5. What do I do if my appeal is denied?

If an appeal is denied, the person is responsible for paying the citation. See options 1 and 2 above for payment methods.
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6. I have friends coming to visit. Can they park overnight?

During the academic year, overnight visitor parking is available from Friday after 5:00 p.m. until Monday at 2:00 a.m. Both garages are available for parking above level 3.

NO overnight parking is allowed the night before a home football game.

If the gate arm is open when you arrive and down when you are leaving, you must go to the pay machine, press the “LOST TICKET” button, and pay the $25 charge. Visitor overnight parking is not allowed from Monday after 2:00 a.m. until Friday at 5:00 p.m.

For complete information about student vistor parking, click here.
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7. When can I apply for a parking permit?

a. Resident students may apply after your advisor confirms your authorization and sends it to Transportation & Parking, and it is input into the system. After your authorization is input, you should log onto your Agora account and click on the “Parking Permits and Citations” link.

b. Commuter students must live 1 mile away from public transportation. Applications are available from Student Services, and you need to verify with Student Services that you live 1 mile away from public transportation.

Click here for commuter permit application.

c. Faculty/Staff can apply anytime by logging onto your Agora account and clicking on the “Parking Permits and Citations” link.

d. Graduate Students can apply anytime by logging onto your Agora account and clicking on the “Parking Permits and Citations” link.
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8. How do vendor/contractors get permits?

BC Project managers must email transportation@bc.edu verifying that they will be working on campus. Their BC Project manager must include name of permit holder, beginning and ending dates of project, job location, and name of company.
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9. How much is a permit for contractors?

Prices:
$80 – a month
$324 – half the year (6 months)
$630 – full year (12 months)

**3 cars maximum per permit**

GVC permits are repositionable and must have vehicle information associated with the permit. If a contractor would like to add a vehicle, they must contact Student Services at 617-552-3300.
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10. I have a medical issue. Can I get parking?

Students need to click here and fill out the Accessibility Form. The top section of the form needs to be filled out by the requester and the rest by the physician. This information can be faxed back to us at 617-552-0969. We then send this information to the Dean for Students with Disabilities, Suzy Conway, for review.

*We would love to accommodate everyone, but due to space limitations, we may be unable to do so.
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11. Which students are eligible for parking permits?

Only students who are receiving academic credit for a practicum or internship have the option to obtain a permit. Students who have jobs off-campus are expected to use public transportation. We wish we had the space for everyone, but space is very limited. Those looking for parking can contact Residence Life (off-campus housing) at 617-552-3060.
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12. Do I have to move my car off campus before a football game?

Students must move their cars the night before the football game by 11 p.m. to make room for the thousands of fans who come to cheer BC on.
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13. I am attending a football game at BC and do not have a parking permit. Where can I park?

Visitors must park in the Needham Industrial Satellite parking. It is located off Rte. 128/I-95. Take exit 19A to Highland Avenue in Needham, heading toward Newton. Turn right onto First Avenue and follow the posted signs to the designated BC parking area. The shuttle bus is free.
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14. Where do I pick up my parking permit?

After you register under your Agora account, you can go to Student Services in Lyons Hall to obtain your parking permit.
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15. What do I do if my Prox Card does not work?

Look at the column where you take a ticket and see what is displayed on the monitor. Take a ticket, and call Transportation & Parking at 617-552-0151 when you get to work. If you do not call before you leave, you will have to pay $25.00 to get out.
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16. What time does the shuttle bus start running?

Please check our web page for accurate and up to date shuttle bus schedules: www.bc.edu/offices/transportation/bus.html
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17. I asked _________ about parking at Boston College and was told __________. Then I got a ticket.

Transportation and Parking develops all policies and procedures for parking at Boston College. Please call us at 617-552-0151 to inquire about ANY policy or issue. We are happy to help.
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18. What do I do if I lost my permit or had it stolen?

If your parking permit is lost or stolen, you must go to the BC Police Department to report it missing. Tell the officer the story, and he or she will document it by writing a report. Replacement permits for faculty and staff are $150. Replacement permits for students are the full price of the permit. Once you have reported it stolen, take the report number and go to Student Services. They will collect the replacement fee and replace the permit. Current students may have the fee put on their student account. All others must pay by check.
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19. What do I do if I lost my transponder or had it stolen?

If your transponder is lost or stolen, you must fill out this form and go to the BC Police Department to report it missing. Tell the officer the story, and he or she will document it by writing a report. Replacement transponders are $20. Once you have reported it lost or stolen, take the report number and go to Student Services. They will collect the replacement fee and replace the transponder. Current students may have the fee put on their student account. All others must pay by check.
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