Register for Classes Using U-Dial
Call the Boston College Voice Response Unit:
617-552-8800
If you are calling outside the 617 area code, be sure to dial 1 + 617 before 552-8800.
Enter your Eagle ID number upon request.
Enter the digits of your Password or your 5-digit Personal Identification Number (PIN).
Once you have accessed the voice response unit, the tape will list the main menu of transactions. (Review the selections below to be sure you understand the differences between transactions.) The system will then request that you choose a transaction by pressing one of the following:
To add a course: If you wish to add a course, press 1 when prompted to do so. Then follow the instructions at each prompt until the add transaction is completed.
To drop a course: If you wish to drop a course, press 2 when prompted to do so. Then follow the instructions at each prompt until the drop transaction is completed.
To add and drop a course: If you wish to drop one course and then add one course, press 3 when prompted to do so and follow the instructions at each prompt until the drop/add transaction is completed. This transaction will not complete the drop unless you successfully add one course in its place; therefore, you shouldn't worry when the drop transaction appears not to have gone through. This transaction should be used if you are changing the corequisite for a course (a lab or a discussion group).
To check the status of a course: If you wish to check quickly to see if a particular course is open, press 4 when prompted to do so. Then follow the instructions to check the status of the course.
To list courses: Press 5 to hear the courses you are currently registered for or to confirm your transaction(s).
To end call: Press 9 to disconnect from the Voice Response Unit. Be sure to listen carefully to instructions as you proceed with any transaction. If you make a mistake at any time, press * to start over.
Once you are familiar with the system, you can bypass the recorded message by entering the information requested at the beginning of the prompt.
Problems/Error Messages
You may encounter a problem or receive an error message while using the voice response unit. The most probable messages/problems and solutions are listed as follows.
| Problem/Message | Probable Solution |
| 1. Can't access system | Use a touch-tone phone, not a rotary phone, or try from another phone. Your phone may be malfunctioning. |
| 2. System not available | You are calling outside the hours of 8:00 a.m. to 11:00 p.m. seven days a week. Please call during U-Dial hours. Another possibility is the system is experiencing unscheduled downtime. Please call back in 15 minutes. |
| 3. Busy Signal | The system's incoming telephone lines are all in use. Try again later. |
| 4. System does not answer | The Voice Response Unit is not functioning. Try again later. |
| 5. Wrong ID | Check to make sure that you are inputting your Eagle ID number correctly. |
| 6. Wrong PIN | Check to make sure that you are inputting your PIN correctly. |
| 7. Wrong index numbers | Check to make sure that you are inputting the correct 4-digit index number, not the course number (e.g., 9999 rather than EN999.09). Refer to the Schedule of Courses for index numbers. |
| 8. Time conflict message | Check the Schedule of Courses or the Course Status List available on U-View. If there is still a problem, there may have been a time change. What is on the web is correct since it is the most up-to-date. |
| 9. The course you want is: | |
| a sixth course | Students in A&S, CSOM, and CSON who maintain a 3.00 GPA, may add a sixth course online (up to 20 credits) during the first seven class-days of the semester. |
| restricted to a major or school | You must get the appropriate departmental approval to be allowed to override these restrictions. |
| closed or requires department permission | For all these restrictions, see the department. If they issue an override, obtain the necessary stamp(s) and/or signature(s) and bring the approved form to Lyons 103. |
If the above does not resolve your problem or if you have a difficult problem, call 617-552-3300 or 800-294-0294 during business hours, Monday, Tuesday, Thursday, and Friday from 9:00 a.m. to 4:45 p.m. and Wednesday from 9:00 a.m. to 3:45 p.m.