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Walsh Front Desk Attendant

office of residential life

The Walsh Front Desk Pilot Project is an initiative of Residential Life and the Boston College Police Department.  The goal of this project is to pilot and evaluate possible future security measures to offer our students an enhanced level of safety and security in the residence halls. Safety is our primary concern, and we want to ensure that those in the BC Community are allowed to have a safe and educationally conducive environment. The desk is in place to better understand who is in the building in case of an emergency and to prevent unauthorized access to the building.


Desk Attendant Hours of Operation

The desk will be in operation from 5:00 p.m. to 5:00 a.m. 7 days a week. Also, the desk will operate during normal tailgating hours for all home football games.


Hall Access and Guest Policies

Here is the current access for Walsh Hall.

  • Walsh Hall residents will have 24-hour access to the building
  • Other members of the sophomore area will have access to Walsh from 7:00 a.m. through midnight
  • Residents of the fist year and senior areas and off campus students will not have swipe access to the building
  • When the welcome desk is in operation, all students and visitors without swipe access will need to be signed into the building by a Walsh resident.

There is no limit on guests, but all non-BC guests must be checked in. Whomever you check in, you are responsible for their behavior while they are in Walsh Hall. Also, residents of Walsh who lose or forget their BC ID will have to contact their roommates or a friend in Walsh to check them in.

Anyone who is not currently an undergraduate on-campus resident is considered a guest and is required to be checked in by a resident of Walsh Hall. This includes family members, BC non-students (faculty, staff), etc.

Any government-issued ID will be accepted (passport, license, or military ID). No student IDs, please. The Desk Attendants will take down the host and guest information, but they will not keep the IDs.


Emergency Exit Doors

The only times these doors will unlock will be either a) during a fire alarm, or b) when the crash bar is held down for 15 seconds. However, when the crash bar is pushed, the alarm automatically rings at Boston College Police Dispatch, as well as audibly in the stairwell. If you are found to have used the doors in a non-emergency situation, it will be documented, and it will go through the student conduct process.


Cameras

All emergency exits, as well as the lobby, have security cameras installed. Access to this camera footage is restricted to the Boston College Police Department and will be used only in the event of an emergency or criminal action.


Staffing

Several professionals from a company called Securitas will be staffing our desk. The desk attendants have several years of experience working at security desks at local Boston-area colleges and universities.