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Video Conferencing

Media Technology Services


Video Conferencing and Collaborative Web Conferencing Services

Traditional Videoconferencing
Boston College offers traditional video conferencing services on both the Main Campus and at the Law School on Newton Campus. Video conferencing is a cost effective way to conduct a meeting between two or more participants at different sites by using computer networks to transmit audio and video data.  This service utilizes dedicated portable video conferencing equipment that can be used almost anywhere on campus.  Traditional Video conferencing systems typically provide a higher quality video and audio signal, and require that the other participants also have the appropriate dedicated equipment.

To schedule a Traditional Video Conference, complete the online request form. A representative of ITS will contact you to confirm your request.

Collaborative Web Conferencing
Collaborative Web Conferencing is done with software on a personal computer and is most appropriate for individuals who wish to do face-to-face conferences with one other person, or a group of people.  Typical software used for these conferences include something as simple as Skype, or more robust software such as Adobe Connect, where you can share your audio, webcam video, and PowerPoint presentations with your remote participants.  Please contact your Technology Consultant to schedule an appointment.  Your TC will meet and consult with you, in order to determine the best solution for your needs.

 

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Questions Concerning Video Conferencing   

If you have any questions regarding video conferencing you may contact:

Main Campus - Traditional Video Conferencing
Darren Herlihy, Media Technology Services 617-552-2566

Main Campus - Collaborative Web Conferencing
Please contact your Technology Consultant

Newton Campus/Law School
Wayne Daley, Media Technology Services 617-552-4355

 

Video Conferencing Policies   

Four weeks notice is preferred for both traditional videoconferences and collaborative web conferences. This advance notice allows for scheduling and time to conduct test calls prior to the actual video conference. Information Technology Services will work hard to accommodate all requests for video conferencing services.

Requests for additional services for the video conference (catering, etc.), are the responsibility of the person or group requesting the service. Video Conference clients are responsible for providing a site coordinator to be present at the video conference to oversee registration, official greetings, and other administrative details.

Frequently Asked Questions   

Can I video conference with more than one location?   

Yes, we have systems that allow you to do a multipoint conference between more than one site.

How do I schedule a video conference?   

For a traditional video conference, fill out the online video conference request form.  For a collaborative web conference, please contact your Technology Consultant.

What type of things can I use video conferencing for and what does it provide?   

You can retain guest lecturers without time and expense of travel, hold staff and committee meetings with associates in another office, and conduct interviews in conjunction with HR.

Can students use video conferencing?   

All of our Video Conferences are oriented around faculty and staff for the purposes of teaching, guest lecturing, meetings, or participating in conferences. If a student needs to participate in a video conference for academic purposes, this must be facilitated through the faculty member teaching their course.

Will BC's video conference units work with the other site’s video conference unit?   

Each video conferencing system is standards-based and interoperable with most other systems. Because we comply with the ITU (International Telecommunications Union) using H.323 (IP) and H320 (ISDN), users can communicate without concern for compatibility.

Do I need to do a test call before the actual video conference?   

Most definitely. We will need to run a test with the other site at least two weeks before the actual video conference. This will ensure that there are no problems on either end.

Can I do a PowerPoint presentation or chart with video conferencing?   

One of our systems does support this function. It is very important that you follow certain guidelines when creating a presentation for a video conference. Elements such as type of font, size, and color are very important when transmitting as part of a video conference. ITS staff can give you suggestions on how to properly create your presentation.

How do I prepare if I am doing a lecture?   

Try to direct your voice toward the microphone, as the audio on the far end may vary based on the type of system being used. Tapping your fingers, shuffling papers or other background noise can be heard, so it’s essential to keep this at a minimum. Also note that there is a slight delay of approximately one second, which can take getting used to.

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What do I wear in a video conference?   

Only in extreme cases will the colors and patterns of clothing affect video reproduction. Loud and complicated patterns and colors should be avoided.

What type of equipment does Boston College use for video conferencing?   

The traditional video conferencing System at Boston College is built around the H.323 standard for video conferencing. This standard is widely used of IP based high-quality video conferencing. The Boston College Video Conferencing System supports calls to and from other IP connected systems and to and from sites that are connected to the telephone system.

What software is required for collaborative web conferencing?   

Please contact your Technology Consultant in order to determine the best software to be used for a desktop video conference.

 

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